Assistant Sales Engineer

Company Description

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.

Career Development:

- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development. 

Company Benefits:

- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.

Wellness:

- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location. 

Core Values: 

- We’re guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we’re looking for team members who share these values!

Job Description

NineStar Connect looking for a collaborative, detail-oriented professional to join our Business Sales team as an Assistant Sales Engineer.

This role supports the pre-sale, installation coordination, and post-installation process for business telecommunications services. Working closely with the Sales Engineering Project Manager, you’ll help ensure projects move smoothly from initial customer conversations through successful deployment. If you enjoy technology, problem-solving, customer interaction, and working across departments, this could be a great fit

What You’ll Do

Technical Sales & Project Support

• Assist with customer meetings and pre-sale consultations
• Help prepare quotes for cabling projects and hosted phone deployments
• Coordinate internal resources for pre-installation walk-throughs
• Support equipment readiness and deployment preparation

Hosted Phone & PBX Coordination

• Partner with internal technical teams to support successful hosted phone installations
• Assist with updates and training related to new products and technical procedures
• Help maintain smooth communication between sales and operations teams

Post-Installation Coordination

• Review post-install documentation and coordinate follow-up items
• Work cross-functionally with Engineering, Operations, and Sales teams to support service delivery

Backup Operations Support

• Occasionally assist with order entry and service order processing during staffing absences
• Support accurate entry of business service orders into iVUE Connect
• Help process service changes, additions, deletions, and repair requests as needed

Qualifications

• 2–3 years of experience in telecommunications, technical sales support, or technology coordination
• Experience with hosted phone systems and/or PBX platforms preferred
• Strong organizational and communication skills
• Ability to manage multiple priorities while maintaining attention to detail
• Experience with ERP systems and Microsoft Office Suite preferred
• iVUE Connect experience is a plus

Additional Information

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.

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