Associate Producer, Partner Development (Ticketing & E-commerce)

Company Description

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation’s most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist®, a prominent online travel site, is owned by EBG. Visit www.ebgsolutions.com to learn more about EBG and its commitment to connecting people to exceptional experiences.

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.

Job Description

As a Partner Development, Associate Producer, you will play a key role in onboarding new suppliers and supporting the growth of existing ones. Your primary responsibility will be working in tandem with the Partner Development Coordinator in support of the Partner Development, Account Manager to build and maintain supplier offers on EBG’s platforms, including managing build requirements, product pricing, and listing content.

You will serve as the primary support for the Partner Development Account Manager, helping to ensure the optimal performance of supplier products across EBG’s platforms. The ideal candidate is detail‑oriented, adept at navigating backend systems, knowledgeable in website fundamentals, and able to respond quickly to changes to drive revenue growth and maximize client satisfaction.

Essential Functions

• Provide support to the Partner Development Account Manager for assigned supplier needs.
• Communicate internally to ensure partnership deliverables are met.
• Build, update, and continually optimize new and existing product offers in EBG’s proprietary backend system, including entering pricing, images, and offer copy.
• Collaborate with the API Support team to maintain product offers, troubleshoot issues, and optimize website efficiency.
• Support the management of product inventory as needed.
• Conduct regular audits of EBG platforms to ensure offer accuracy, brand alignment, and adherence to best practices.
• Perform market research to support the maintenance of EBG’s competitive positioning.
• Coordinate with internal teams to launch offers and execute campaigns.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 1 year of experience in ticketing systems or the ticketing/travel industry.
• Proficient in Microsoft applications and various internet browsers.
• Basic HTML proficiency (e.g., fonts, colors, spacing, links).
• Strong organizational skills, with the ability to multi-task and exceptional attention to detail.
• Collaborative, goal‑oriented team player who is resourceful and proactive.
• Excellent written and verbal communication skills.
• Availability to work a 9am–6pm schedule, including onsite on Tuesdays and Thursdays, and other occasions as needed.

What Sets You Apart:

• You are a juggler of many tasks and love to stay busy
• When it comes to staying organized, you know all the hacks
• You’re interested in technology and learning new software doesn’t scare you
• Even the smallest errors or incorrect data never escape your eye

Additional Information

EBG offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits 
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement Program
• Annual Day of Giving
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.