Billing Supervisor

experian· Finance
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About this role

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Role Overview

Experian Global Financial Services is looking for a Billing Supervisor to manage the daily operations of the billing team. You will use your expertise in billing processes to oversee team performance, ensure compliance with policies and regulations, and foster a positive and productive work environment. You will report directly to the North America Billing Manager.

Main Responsibilities

  • Team Leadership: Provide guidance to the billing team, ensuring accurate billing services and responses to queries.
  • Process Management: Maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information.
  • Performance Management: Conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and promptly address employee relation issues.
  • Reporting: Create reports and Indicators to support management decisions and improve process control.
  • Knowledge Transfer and Training: Ensure the proper flow of knowledge within the team by maintaining a comprehensive SOP structure and implementing training plans.
  • Process Improvement: Identify and recommend process improvements opportunities to enhance team efficiency and productivity.
  • Quality Assurance: Verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to SOX controls.
  • Demonstrated experience managing, motivating, and coaching teams.

Qualifications

  • Qualifications Bachelor's degree in Finance, Economics, Accounting or other related.
  • 5+ years of related billing experience, with 2+ years in leadership roles.
  • Advanced English level.
  • Familiarity with electronic billing systems and ERP software (e.g., SAP, Oracle).
  • Knowledge of compliance regulations relevant to billing and finance.
  • Experience working within a team environment, demonstrating strong interpersonal skills.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a fully remote job opportunity. #LI-Remote

Frequently Asked Questions

Is the salary disclosed for the Billing Supervisor position at experian?
The salary for this Billing Supervisor role at experian is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Billing Supervisor position at experian located?
This Billing Supervisor role at experian is based in Heredia, Heredia, Heredia, Costa Rica, cr. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Billing Supervisor role at experian full-time or part-time?
This is listed as a Full time position. It is posted as a Billing Supervisor role in the Finance department at experian.
Which team or department does the Billing Supervisor at experian belong to?
This Billing Supervisor position is part of the Finance department at experian. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Billing Supervisor position at experian?
Click the "Apply Now" button on this page. You will be redirected to experian's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Billing Supervisor job at experian posted?
This Billing Supervisor position at experian was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Billing Supervisor
experian
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