Callcenter agent Serbia (remote)

Telemedi· Operations
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🌍 Remote📍 Belgrade, Vojvodina, Serbia📍 TELECOMMUTEFull time

About this role

Looking for a stable yet dynamic and energetic job? Want to do things that really matter? What a coincidence.

We’re Telemedi - a trusted partner in advanced digital healthcare solutions. What we do is ultimately save lives. And yes, those are big words. But we do put faith in them, and we conduct our business with this particular goal in mind.

How do we achieve that?

We work in 20+ global markets, providing high-quality services of remote doctor consultations - over 100,000 per month, conducted by 500+ GPs. We implement digital healthcare solutions for insurance, assistance, healthcare, and finance. We build our leverage on AI, automated triage, and medical monitoring devices. We aim to lead the change that the world is currently facing.

What’s in it for you?

We offer good salaries. We enable you to work remotely in full. We give you unlimited access to all our remote doctor consultations. But what’s most important is our culture. Here at Telemedi we seek and encourage honest, mutual feedback, ownership, and drive for growth and improvement. And yes - you truly can speak your mind and be taken seriously.

Customer Service Specialist with Spanish and English

  • Deliver superior customer experience to individuals and business clients by calls and mail
  • Register patients for visits and provide them with help in looking for physical clinics
  • Contact clinics in order to book visit for patients
  • Collect comments from clients and doctors
  • Handle complaints, reporting irregularities and deficiencies in consultations to physicians
  • Take care of the proper circulation of medical documentation
  • Serbian language - native
  • An empathetic, understanding, and discreet person,
  • Accurate and organized,
  • Communicative knowledge of English,
  • Knowledge of the Office system,
  • Experienced in customer or patient service.
  • Adequate salary to your experience, skills and achieve KPIs.
  • Possibility to get a unique experience in a dynamic, innovative startup environment in a fast-growing market.
  • Unlimited access to telemedicine services.

Frequently Asked Questions

Is the salary disclosed for the Callcenter agent Serbia (remote) position at Telemedi?
The salary for this Callcenter agent Serbia (remote) role at Telemedi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Callcenter agent Serbia (remote) job at Telemedi remote?
Yes, this Callcenter agent Serbia (remote) position at Telemedi is remote, with team members based in Belgrade, Vojvodina, Serbia, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Callcenter agent Serbia (remote) role at Telemedi full-time or part-time?
This is listed as a Full time position. It is posted as a Callcenter agent Serbia (remote) role in the Operations department at Telemedi.
Which team or department does the Callcenter agent Serbia (remote) at Telemedi belong to?
This Callcenter agent Serbia (remote) position is part of the Operations department at Telemedi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Callcenter agent Serbia (remote) position at Telemedi?
Click the "Apply Now" button on this page. You will be redirected to Telemedi's official application portal hosted on workable where you can submit your application directly.
When was the Callcenter agent Serbia (remote) job at Telemedi posted?
This Callcenter agent Serbia (remote) position at Telemedi was posted on Jul 4, 2024. Apply as soon as possible — early applications are often reviewed first.
Callcenter agent Serbia (remote)
Telemedi
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You'll be redirected to Telemedi's official application page on workable.