Care Management Coordinator

Overview

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities

The Care Management Coordinator is expected to ensure high quality, cost-effective care and services for Elderplan/HomeFirst members through support of professional Care Management activities. The position supports all aspects of care coordination for our Medicaid, and/or dual product members in compliance with all departmental and CMS/DOH regulatory requirements. The position requires excellent communication and organizational skills to facilitate superior care management and to act as a liaison between the members, the care management team, and the vendors.

· Processes all newly enrolled cases according to established EP/HF Coordinated Care team workflows and maintains        integrity of members’ files

· Receives and processes requests and inquiries through interdepartmental communication system regarding covered/      non covered services/supplies

· Receives and processes initial requests and inquiries regarding pre-authorization of services/supplies.

· Coordinates and provides service authorizations to vendors

· Accurate and timely data entry support as defined by departmental workflows

· Participates in scheduled team meetings

Qualifications

· High School Diploma or equivalent; college degree preferred.

· One year prior managed care experience required.

· Prior experience in a health care setting preferred.

· Familiarity with utilization management/case management.

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