Communications Operator

Where You’ll Work

Welcome to Saint Joseph Hospital, a 433-bed hospital founded in 1877 by the Sisters of Charity of Nazareth as the first hospital in Lexington, Kentucky. Led by Sister Euphrasia Stafford, the mission to provide compassionate care to the underserved is still carried out today. Saint Joseph Hospital holds over two dozen national ranks and recognitions and is recognized as a 2024 Best Place to Work in Kentucky. 

Saint Joseph is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians. 

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.

Job Summary and Responsibilities

As a Communications Professional, you will be a dynamic, essential voice, ensuring clear, consistent, and compelling communication across all channels to engage stakeholders and uphold our brand.Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by monitoring effectiveness and supporting campaigns to enhance messaging and reach.To be successful in this role, you will possess exceptional written/verbal communication, technical proficiency with tools, meticulous attention to detail, adaptability, and proactivity, ensuring impactful connections with diverse audiences.

• Performs all duties related to switchboard activity, i.e. completing incoming calls, paging physicians and hospital personnel, and forwarding messages. Authorizes long distance telephone calls in accordance with established procedures.
• Responds quickly and accurately to incoming emergency signals and requests for announcing Hospital distress codes. Responsible for knowing appropriate procedures related to emergency situations.
• Responsible for making necessary announcements daily in accordance with standard procedures.
• Maintains current “on call” listing and places calls to locate teams needed for emergencies.
• Responsible for distribution of replacement pagers and batteries and contacting appropriate parties concerning pager malfunctions.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire and
• None, upon hire

Preferred

• Work in a hospital setting and
• Six months to one year switchboard operator experience