Concierge
spectrumretirementcommunities
Part time
Concierge
willowvalleycommunities· Administrative/Clerical
About this role
Overview
Part-Time ConciergeWillow Valley CommunitiesThe Manor Campus | Lancaster, PA
Are you friendly, professional, and passionate about helping others? At Willow Valley Communities (WVC), we’re looking for a Part-Time Concierge Team Member to become the welcoming first point of contact for our Residents and guests.
In this role, you’ll help create a warm, safe, and inviting environment while supporting communication, security, and administrative needs across our community. If you enjoy providing exceptional customer service, staying organized, and being part of a mission-driven team—we’d love to connect with you!
Why Join Willow Valley Communities?
- 🌴 Generous PTO, plus an extra day off to celebrate your birthday 🎉
- 📈 Opportunities for career growth and professional development
- 🎊 Team Member recognition events and appreciation initiatives
- 💵 Weekly pay
- 🧡 And many more valuable benefits!
Compensation
$15.00 per hour (based on experience)
What You’ll Do
As a Concierge Team Member, you will:
- Create a warm, welcoming, professional, and safe environment for Residents and guests
- Greet visitors, determine the purpose of their visit, and direct them appropriately
- Answer and route incoming phone calls, take messages, and manage voicemail transfers
- Communicate with Team Members using two-way radio systems
- Stay informed on WVC resources and updates to provide accurate information
- Manage key boxes, issue keys securely, and assist with Resident move-out processes
- Respond to emergency calls and alarms, coordinating communication and dispatch as needed
- Collaborate with the Manager on Duty, Maintenance, Team Leaders, and other departments
- Process guest room reservations and assist with check-in/check-out procedures
- Coordinate transportation scheduling and reservations
- Submit maintenance and IT requests
- Receive, sort, and distribute mail, packages, and floral deliveries
- Operate office equipment and maintain necessary supplies
- Collect payments and reconcile daily cash receipts
- Perform general administrative tasks such as typing, copying, scanning, and filing
- Maintain knowledge of daily Concierge Desk procedures and responsibilities
What You Bring
- Proficiency in Microsoft Office
- High school diploma or GED required
- 1–3 months of related experience preferred (or equivalent combination of education and experience)
- Strong communication, organization, and customer service skills
- A positive, team-focused attitude
Schedule
- 4:00 PM – 8:00 PM
- Tuesdays and Wednesdays
- Every other weekend
- Every other holiday
Location
The Manor CampusLancaster, PA
If you're looking for a rewarding role where you can make a meaningful difference every day, apply today and become part of the Willow Valley Communities team!
Frequently Asked Questions
Is the salary disclosed for the Concierge position at willowvalleycommunities?
The salary for this Concierge role at willowvalleycommunities is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Concierge position at willowvalleycommunities located?
This Concierge role at willowvalleycommunities is based in Lancaster, PA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Concierge role at willowvalleycommunities full-time or part-time?
This is listed as a PART TIME position. It is posted as a Concierge role in the Administrative/Clerical department at willowvalleycommunities.
Which team or department does the Concierge at willowvalleycommunities belong to?
This Concierge position is part of the Administrative/Clerical department at willowvalleycommunities. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Concierge position at willowvalleycommunities?
Click the "Apply Now" button on this page. You will be redirected to willowvalleycommunities's official application portal hosted on icims where you can submit your application directly.
When was the Concierge job at willowvalleycommunities posted?
This Concierge position at willowvalleycommunities was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Concierge
willowvalleycommunities
You'll be redirected to willowvalleycommunities's official application page on icims.