Counter Sales Representative
sss-steel
OTHER
Counter Sales Representative
sss-steel· Sales
About this role
Overview
At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:
Stability: All decisions made are measured in years, not quarters.
Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.
Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.
From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year. We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.
ABOUT THE POSITION:
We are seeking a motivated counter sales representative to join our company. The Counter Sales Associate is responsible for selling items to the general public, pick parts for customer orders and pack them up in a timely matter. This position calls for someone who has high energy, is a team player, and maintains focus throughout a whole day. In addition, they must be affective at handling customers both on the phone and at the counter.
WHAT WE OFFER:
Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, long-term disability and group life insurance programs. Come join our team!
Responsibilities
- Sell products and meet the customer's needs.
- Write up all orders promptly as received, ensuring the accuracy of all relevant details (e.g. specifications, processing requirements, shipping and handling, etc.)
- Take all relevant cost factors into consideration when developing quotes and ensure that quoted prices will be sufficient to deliver expected gross margins.
- Review the total in-stock and on order position to determine material availability and to anticipate potential excess and aged inventory issues.
- Be an advocate for the customer in dealings with various departments such as Credit, Operations, Shipping and Purchasing.
- Understand the gross margin performance that is expected from your accounts.
- Review the profit performance of accounts on a regular basis and look for ways (e.g. pricing, product mix, processing set-ups, freight, etc.) to improve.
- Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and company’s satisfaction.
Qualifications
- Ability to speak effectively one on one.
- Previous interaction and experience working with customers, preferably within the steel industry. Highly developed customer service skills.
- Excellent communications and telephone sales personality skills.
- Effective time management skills, ability to multi-task and prioritize day-to-day activities.
- Proficiency in MS Excel, Word, and Outlook. Stelplan experience is a plus.
- Ability to effectively listen.
- Ability to interpret customer needs.
- Basic computer skills.
- High School Diploma or GED Equivalent.
- Good organizational skills.
- Bilingual (English & Spanish) preferred.
Frequently Asked Questions
Is the salary disclosed for the Counter Sales Representative position at sss-steel?
The salary for this Counter Sales Representative role at sss-steel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Counter Sales Representative position at sss-steel located?
This Counter Sales Representative role at sss-steel is based in Brownsville, TX, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Counter Sales Representative role at sss-steel full-time or part-time?
This is listed as a OTHER position. It is posted as a Counter Sales Representative role in the Sales department at sss-steel.
Which team or department does the Counter Sales Representative at sss-steel belong to?
This Counter Sales Representative position is part of the Sales department at sss-steel. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Counter Sales Representative position at sss-steel?
Click the "Apply Now" button on this page. You will be redirected to sss-steel's official application portal hosted on icims where you can submit your application directly.
When was the Counter Sales Representative job at sss-steel posted?
This Counter Sales Representative position at sss-steel was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Counter Sales Representative
sss-steel
You'll be redirected to sss-steel's official application page on icims.