Customer Advisor

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📍 London-Greenwich, UKOTHER💰 GBP 13–13/yr

About this role

Overview

Customer Advisor

Full Time  

Permanent Contract 

Shifts available Monday - Sunday, 6.00am - 10.00pm

UK Notional hourly rate £14.17 per hour (Inclusive of an £1.07 per hour, store specific location allowance)

B&Q 1233

 

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

 

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

 

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

 

#LI-ONSITE

Frequently Asked Questions

What is the salary for the Customer Advisor role at bandq?
The listed salary for this Customer Advisor position at bandq is GBP 13–13/yr. This is an OTHER role.
Where is the Customer Advisor position at bandq located?
This Customer Advisor role at bandq is based in London-Greenwich, UK. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Advisor role at bandq full-time or part-time?
This is listed as a OTHER position. It is posted as a Customer Advisor role at bandq.
How do I apply for the Customer Advisor position at bandq?
Click the "Apply Now" button on this page. You will be redirected to bandq's official application portal hosted on icims where you can submit your application directly.
When was the Customer Advisor job at bandq posted?
This Customer Advisor position at bandq was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Advisor
bandq · 💰 GBP 13–13/yr
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You'll be redirected to bandq's official application page on icims.