Customer Care Representative
casella
FULL TIME
Customer Care Representative
Cbh Homes· CBH Homes
About this role
Are you a positive, people-focused professional who loves helping others and solving problems?
In this role, you’ll have the opportunity to support homeowners through one of the biggest moments of their lives—while building a rewarding career with a company that’s growing fast and Built Different.
This is more than a customer care role. It’s an opportunity to grow, develop, and be part of a high-performing team that values communication, teamwork, and exceptional homeowner experiences.
Key Responsibilities:
- Communicate with homeowners and trade partners by phone and email
- Coordinate repair scheduling and follow up on service requests
- Help troubleshoot common homeowner concerns and identify solutions quickly
- Partner with multiple departments to ensure issues are resolved efficiently
- Deliver a positive, professional, and helpful experience in every interaction
- Manage multiple priorities while staying organized and detail-oriented
This is a full-time position based out of CBH Homes’ headquarters in Meridian, Idaho, available now. We offer competitive benefits and have one of the best holiday parties in town!
WE'RE ON THE MOVE!! 
Big things are happening—our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what’s next.
- Positive attitude and strong communication skills
- Exceptional organization and multitasking abilities
- Problem-solving mindset and ability to stay calm under pressure
- Ability to work in a fast-moving, team-oriented environment
- Homebuilding or construction experience is a plus, but not required
- 100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
- Competitive Wages
- Quarterly bonus program
- Retirement Plans + employer match
- Paid Time Off
- Annual Growth Reviews
Frequently Asked Questions
Is the salary disclosed for the Customer Care Representative position at Cbh Homes?
The salary for this Customer Care Representative role at Cbh Homes is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Care Representative position at Cbh Homes located?
This Customer Care Representative role at Cbh Homes is based in Meridian, Idaho, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Representative role at Cbh Homes full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Care Representative role in the CBH Homes department at Cbh Homes.
Which team or department does the Customer Care Representative at Cbh Homes belong to?
This Customer Care Representative position is part of the CBH Homes department at Cbh Homes. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Representative position at Cbh Homes?
Click the "Apply Now" button on this page. You will be redirected to Cbh Homes's official application portal hosted on workable where you can submit your application directly.
When was the Customer Care Representative job at Cbh Homes posted?
This Customer Care Representative position at Cbh Homes was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Care Representative
Cbh Homes
You'll be redirected to Cbh Homes's official application page on workable.