Customer Care Specialist (Bilingual Japanese/English) $31.48/hr

Are you looking for a place where meaningful moments are made together?  

PAY: $31.48/hr
 

SCHEDULE: Full-time | 5 days per week | Desk hours range from 7:00 am – 8:00pm (Specific shifts will be scheduled based on operational requirements) | Must be flexible to work weekends and holidays *Subject to business needs

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled. 

• Medical/Dental/Vision/401K opportunities  

• Travel discounts  

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 

As a Specialist Sales Front Desk, a typical day will include:  

• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.  

• Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.  

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

• Promotes awareness of brand image internally and externally.  

• Creates, logs, and expedites premiums (gifts) for site marketing programs.   

Guest Experience and Company Standards 

• Welcome and greet guests; anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Specialist Sales Front Desk:  

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.  

• Available to work a flexible schedule to include weekends and holidays. 

• Sales experience preferred.  

• Position may require background and drug screening, in accordance with state and local requirements. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.