Customer Experience Associate
Charger Logistics Inc
Full time
Customer Experience Associate
Angkas· Service Excellence
About this role
- Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
- Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
- Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
- Provide personalized customer service by responding to the needs of the customers.
- Participate in ongoing training and development programs.
- Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
- Adhere to company policies and procedures.
- At least 6 moths to 1 year of customer service, support, or any client facing roles experience
- Strong communication skills (oral and written) in Tagalog and English
- Ability to converse in Bisaya is a plus
- Amenable to working on a shifting schedule and working onsite
REMINDERS: Please note that the screening process includes Typing Test (35 wpm) and Mock call Assessment.
For all successful applicants, here's what you can expect:
- Same day hiring, same day offer
- Free pre-employment medical
Why join Angkas?
- Freedom of work
- Work life balance
- Free meal and use of gym
- Opportunities for promotion
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
Frequently Asked Questions
Is the salary disclosed for the Customer Experience Associate position at Angkas?
The salary for this Customer Experience Associate role at Angkas is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Experience Associate position at Angkas located?
This Customer Experience Associate role at Angkas is based in Makati City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Associate role at Angkas full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Experience Associate role in the Service Excellence department at Angkas.
Which team or department does the Customer Experience Associate at Angkas belong to?
This Customer Experience Associate position is part of the Service Excellence department at Angkas. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Associate position at Angkas?
Click the "Apply Now" button on this page. You will be redirected to Angkas's official application portal hosted on workable where you can submit your application directly.
When was the Customer Experience Associate job at Angkas posted?
This Customer Experience Associate position at Angkas was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Associate
Angkas
You'll be redirected to Angkas's official application page on workable.