Customer Service Advisor (Healthcare) with Spanish + Portuguese + English

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About this role

About the job

Are you passionate about healthcare and fluent in Spanish, Portuguese and English?

If so, this opportunity might be just what you're looking for to combine both interests!

We are seeking a communicative individual who will play a key role in delivering exceptional service to our clients bridging the gap between their individual healthcare needs and solutions!

Your responsibilities:

  • Immerse yourself in Health advising, contributing to the success of top brands.
  • Be an effective communicator, bridging the gap between customer and our client, ensuring smooth collaboration.
  • Be the 1st point of contact to consult, assist, and support the customer needs.
  • Foster enduring relationships with customers, building trust.
  • Take charge of solving problems and take care of maintaining our client's good name and image.
  • Learn the art of providing strategic recommendations and generating exceptional customer service.
  • As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests about pharmaceutical products, solving the emerging issues via telephone, mail, chat.

  • Main requirement: Medical background: Bachelor's or Master's degree in medical studies: pharmacy, biotechnology, etc.
  • Degree in Pharmacy/Chemistry/ Biology/ Biotechnology/Science or similar field of studies.
  • Fluency in Spanish + Portuguese and English.
  • Effective organization and time management skills are essential.
  • You’re self-motivated and skilled at multitasking, ready to take on new challenges.
  • You are excited about your field of studies and willing to continue improving your knowledge in the medical working environment.

We offer:

  • Schedule: Full-time. Day Shifts - 8:00-19:00. From Monday till Friday. Every second Saturday is a working one.
  • Our "2 weeks training" and “learning by doing” approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy.
  • Embrace an international and diverse work environment, expanding your horizons.
  • Your development will reflect your evolving skills and potential as we invest in your development.
  • Employment Contract.
  • Private medical care.
  • Group insurance program, sports and leisure program.
  • Social activities, events and celebrations.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Advisor (Healthcare) with Spanish + Portuguese + English position at Cross Border Talents?
The salary for this Customer Service Advisor (Healthcare) with Spanish + Portuguese + English role at Cross Border Talents is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Advisor (Healthcare) with Spanish + Portuguese + English position at Cross Border Talents located?
This Customer Service Advisor (Healthcare) with Spanish + Portuguese + English role at Cross Border Talents is based in Szczecin, West Pomeranian Voivodeship, Poland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Advisor (Healthcare) with Spanish + Portuguese + English role at Cross Border Talents full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Advisor (Healthcare) with Spanish + Portuguese + English role in the BPO_PL1 department at Cross Border Talents.
Which team or department does the Customer Service Advisor (Healthcare) with Spanish + Portuguese + English at Cross Border Talents belong to?
This Customer Service Advisor (Healthcare) with Spanish + Portuguese + English position is part of the BPO_PL1 department at Cross Border Talents. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Advisor (Healthcare) with Spanish + Portuguese + English position at Cross Border Talents?
Click the "Apply Now" button on this page. You will be redirected to Cross Border Talents's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Advisor (Healthcare) with Spanish + Portuguese + English job at Cross Border Talents posted?
This Customer Service Advisor (Healthcare) with Spanish + Portuguese + English position at Cross Border Talents was posted on Aug 21, 2024. Apply as soon as possible — early applications are often reviewed first.
Customer Service Advisor (Healthcare) with Spanish + Portuguese + English
Cross Border Talents
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