Customer Service Representative

steeldynamics· Administrative / Clerical
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📍 Pittsboro, IN, USOTHER

About this role

Subsidiary

Steel Dynamics

Overview

We are seeking a detailed oriented, customer-focused Customer Service Representative to join our team. This role plays a key part in delivering excellent customer experience by managing customer accounts, handling inquiries and supporting sales efforts with professionalism and efficiency.

Responsibilities

  • Deliver exceptional customer service through timely, professional communication
  • Accurately enter, process, and manage customer orders from initial entry through shipment
  • Support customers with quotes, pricing, delivery inquiries, and issue resolutions
  • Collaborate cross-functionally with Inside Sales Representatives, Regional Sales Managers, and other departments to ensure seamless customer experience
  • Develop and apply knowledge of key business processes and internal systems, including the Sales Database and Pricing Module
  • Consistently meet or exceed individual and team performance goals

Qualifications

Required

      • Demonstrate strong data entry skills with a high level of accuracy and attention to detail
      •  Ability to perform effectively in fast-paced environments while maintaining initiative and productivity during slower periods
      •  Excellent organizational, time management, and multitasking skills
      •  Flexibility and willingness to travel as required

Preferred

  • Previous Customer Service Experience
  •  Bachelor’s degree
  •  Experience using Salesforce

 

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at steeldynamics?
The salary for this Customer Service Representative role at steeldynamics is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at steeldynamics located?
This Customer Service Representative role at steeldynamics is based in Pittsboro, IN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at steeldynamics full-time or part-time?
This is listed as a OTHER position. It is posted as a Customer Service Representative role in the Administrative / Clerical department at steeldynamics.
Which team or department does the Customer Service Representative at steeldynamics belong to?
This Customer Service Representative position is part of the Administrative / Clerical department at steeldynamics. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at steeldynamics?
Click the "Apply Now" button on this page. You will be redirected to steeldynamics's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative job at steeldynamics posted?
This Customer Service Representative position at steeldynamics was posted on May 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
steeldynamics
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