Customer Service Representative
novolex
FULL TIME
Customer Service Representative
southernairenow· Customer Service & Support
About this role
Overview
Looking to TRADE UP to a better opportunity? Southern Air of Baton Rouge is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team.
Why join our team:
We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.
- Uncapped Pay Potential
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- On-going training & development and growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What you will do:
- Manage incoming calls from customers
- Schedule and manage customer estimates
- Identify and assess customers’ needs to achieve full satisfaction of work provided
- Manage customer and technician schedules
- Renew and manage maintenance agreements
- Build relationships with customers and provide top-level service and support
- Maintain accurate and detailed records of customer needs, requests, and tasks performed
- Appropriately handle and de-escalate customer complaints and concerns
Who you are:
- 1-5 years of call center or customer support experience preferred
- Valid driver’s license with clean motor vehicle record
- Experience with MS Office products preferred
- Experience with Service Titan preferred
Who we are:
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).
If this sounds like the perfect opportunity for you, don’t wait! Apply today!
We are an Equal Employment Opportunity Employer
Job Type: Full-time
Salary: $15-18 per hour
Benefits:
- Matching 401(k)
- Health Insurance
- Dental and Vision Insurance
- Life and Disability Insurance
- Paid Time Off
- Ongoing Training and Development
Ability to commute/relocate:
- Baton Rouge, LA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Call Center or Customer Support (1+ year required)
Work Location: In person
Posted Min Pay Rate
USD $15.00/Hr.Posted Max Pay Rate
USD $18.00/Hr.Frequently Asked Questions
What is the salary for the Customer Service Representative role at southernairenow?
The listed salary for this Customer Service Representative position at southernairenow is USD 15–18/yr. This is an FULL TIME role.
Where is the Customer Service Representative position at southernairenow located?
This Customer Service Representative role at southernairenow is based in Baton Rouge, LA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at southernairenow full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Representative role in the Customer Service & Support department at southernairenow.
Which team or department does the Customer Service Representative at southernairenow belong to?
This Customer Service Representative position is part of the Customer Service & Support department at southernairenow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at southernairenow?
Click the "Apply Now" button on this page. You will be redirected to southernairenow's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative job at southernairenow posted?
This Customer Service Representative position at southernairenow was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
southernairenow · 💰 USD 15–18/yr
You'll be redirected to southernairenow's official application page on icims.