Customer Service Representative

thebrick· Customer Service/Support
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📍 Ponoka, AB, CAFULL TIME

About this role

Is this job for you?

 

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

 

The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous franchise locations!

Responsibilities

  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support 
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned   

Qualifications

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs    
  • Flexibility to work all shifts, including evenings and weekends, as required   

Why The Brick?

  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.

Apply now

 

 

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at thebrick?
The salary for this Customer Service Representative role at thebrick is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at thebrick located?
This Customer Service Representative role at thebrick is based in Ponoka, AB, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at thebrick full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Representative role in the Customer Service/Support department at thebrick.
Which team or department does the Customer Service Representative at thebrick belong to?
This Customer Service Representative position is part of the Customer Service/Support department at thebrick. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at thebrick?
Click the "Apply Now" button on this page. You will be redirected to thebrick's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative job at thebrick posted?
This Customer Service Representative position at thebrick was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
thebrick
Apply for this role ↗

You'll be redirected to thebrick's official application page on icims.