Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
Customer support
About this role
Company Description
Job Description
Overall Purpose: This position will provide support foΒ Customers. Roles & Responsibilities: 1) Customer call receipt οΏ½ first point of contact for Customers for problem recording. 2) Customer verification, problem validation and documentation. 3) Ticket Management. 4) Status customer on a regular basis. 5) Manage escalations. 6) Interface with internal and externalΒ Vendors. 7) Adhere to SLAs, processes and tools. 8) Basic trouble shooting routers/circuits.
ONLY STUDENTS
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Customer support position at infojiniinc1?
The salary for this Customer support role at infojiniinc1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer support position at infojiniinc1 located?
This Customer support role at infojiniinc1 is based in Austin, Austin, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer support role at infojiniinc1 full-time or part-time?
This is listed as a Full time position. It is posted as a Customer support role at infojiniinc1.
How do I apply for the Customer support position at infojiniinc1?
Click the "Apply Now" button on this page. You will be redirected to infojiniinc1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer support job at infojiniinc1 posted?
This Customer support position at infojiniinc1 was posted on May 15, 2017. Apply as soon as possible β early applications are often reviewed first.
Customer support
infojiniinc1
You'll be redirected to infojiniinc1's official application page on SmartRecruiters.