Account Executive - Agency Sales
TheNielsenCompany
Full time
Director Account Executives (SMB)
knowbe4· Sales
About this role
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Clearwater positions open to candidates located in greater Tampa Bay area.
The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.
Responsibilities:
- Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
- Monitor the statistics for the Account Executives within the assigned territory
- Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
- Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
- Maintain accurate reporting and pipeline management
- Prioritize the workload and direct the activities of Account Executives
- Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
- Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
- Handle day to day needs of the sales team they manage
- Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight
Qualifications:
- Bachelor’s Degree is preferred
- 2+ years management experience preferred
- SaaS sales background preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Leadership skills required
- Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
- Strong verbal and written communications
- Excellent time management and organization skills
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Frequently Asked Questions
Is the salary disclosed for the Director Account Executives (SMB) position at knowbe4?
The salary for this Director Account Executives (SMB) role at knowbe4 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director Account Executives (SMB) position at knowbe4 located?
This Director Account Executives (SMB) role at knowbe4 is based in Clearwater, Florida. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Director Account Executives (SMB) at knowbe4 belong to?
This Director Account Executives (SMB) position is part of the Sales department at knowbe4. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director Account Executives (SMB) position at knowbe4?
Click the "Apply Now" button on this page. You will be redirected to knowbe4's official application portal hosted on greenhouse where you can submit your application directly.
When was the Director Account Executives (SMB) job at knowbe4 posted?
This Director Account Executives (SMB) position at knowbe4 was posted on Jun 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Director Account Executives (SMB)
knowbe4
You'll be redirected to knowbe4's official application page on Greenhouse.