Director, Client Relations

centralhealthΒ· Administrative
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πŸ“ Austin, TX, USFULL TIME

About this role

Overview

The Director, Client Relations will be responsible for developing and executing a strategic plan to establish and maintain relationships with large employers that are candidates for self-insured (self-funded) health insurance products. This role will lead efforts to design, build, and implement a comprehensive employer/client strategy, working cross-functionally with Business Development, Finance, Network, and Claims departments. The Director will also be responsible for identifying key decision-makers, creating client proposals, ensuring data analytics and reporting capabilities, and assembling a high-performing support team.

Responsibilities

Essential Functions:

  • Develop a comprehensive plan for targeting large employers / clients interested in self-funded health plans.
  • Outline all necessary requirements, including wrap networks, product designs, budgeting, and operational considerations.
  • Collaborate with internal teams (Business Development, Finance, Network, Claims) to operationalize the strategy.
  • Lead the implementation of self-insured product offerings, ensuring alignment with company goals and market needs.
  • Identify and engage key decision-makers at large employers or clients to promote self-funded plan options.
  • Support strong relationships with HR leaders, benefits consultants, and third-party administrators (TPAs).
  • Work with internal teams to develop competitive proposals and responses to Requests for Proposals (RFPs).
  • Partner with actuarial and finance teams to develop pricing models and cost-saving solutions for self-insured employers.
  • Ensure availability of robust data analytics and reporting tools to support employer / client decision-making.
  • Work with IT and Claims teams to streamline data sharing and reporting capabilities.
  • Utilize employer and client specific data insights to enhance product offerings and client engagement strategies.
  • Build and lead a high-performing employer / client support team to drive engagement and sales efforts.
  • Establish key performance metrics and accountability measures to track success.
  • Foster a culture of collaboration and innovation within the team and across departments.

Qualifications

Minimum Education:

  • Bachelor’s degree in Business, Healthcare Administration, Marketing, or a related field; or equivalent experience in lieu of degree

Minimum Experience: (7 years of experience required in lieu of degree)

  • Experience in business development, employer relations, or health insurance sales, preferably within an HMO or managed care setting.
  • Deep understanding of self-funded health insurance products, employer-sponsored health plans, and wrap networks.
  • Strong network within the employer benefits and insurance industry.
  • Experience responding to RFPs and creating compelling proposals for large employers.
  • Excellent negotiation, relationship-building, and communication skills.
  • Ability to lead cross-functional teams and manage multiple projects simultaneously.

Required upon hire: Licensed as a General Agent life, accident, health and HMO by the Texas Department of Insurance

Frequently Asked Questions

Is the salary disclosed for the Director, Client Relations position at centralhealth?
The salary for this Director, Client Relations role at centralhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director, Client Relations position at centralhealth located?
This Director, Client Relations role at centralhealth is based in Austin, TX, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director, Client Relations role at centralhealth full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Director, Client Relations role in the Administrative department at centralhealth.
Which team or department does the Director, Client Relations at centralhealth belong to?
This Director, Client Relations position is part of the Administrative department at centralhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Client Relations position at centralhealth?
Click the "Apply Now" button on this page. You will be redirected to centralhealth's official application portal hosted on icims where you can submit your application directly.
When was the Director, Client Relations job at centralhealth posted?
This Director, Client Relations position at centralhealth was posted on Apr 29, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Director, Client Relations
centralhealth
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