Dispatcher
casella
FULL TIME
Dispatcher
indoortemp· Dispatch
About this role
Overview
Dispatcher – Fire & Ice Heating & Air
For Experienced Trades Dispatchers Who Want to Be Valued, Not Overlooked
If you’ve worked in dispatch for HVAC, plumbing, or electrical, you already know: YOU are the heartbeat of the operation. You keep the schedule tight, the techs productive, and the customers taken care of.
At Fire & Ice, we recognize that. We’re looking for a skilled Dispatcher who thrives in a fast‑paced environment, understands the rhythm of the trades, and wants to be part of a company that actually appreciates the work you do.
If you want stability, support, and a team that respects your expertise, this is the place.
Why Experienced Dispatchers Choose Fire & Ice
- Employer‑paid Medical, Dental & Vision
- Life, AD&D & Long‑Term Disability included
- Optional short‑term disability & gap coverage
- 401(k) with company match (Traditional & Roth)
- Paid holidays & PTO
- Paid parental leave
- Tuition reimbursement
- Ongoing training & development
- A leadership team that gets the trades and supports your success
This is a company where dispatchers are treated like professionals — not order‑takers.
What You’ll Do
You’ll be the central hub that keeps our field running smoothly:
- Receive and document emergency & non‑emergency calls
- Prioritize calls based on urgency, customer needs, and technician skillset
- Monitor field technicians and optimize their schedules for maximum efficiency
- Schedule appointments using right tech / right call guidelines
- Enter accurate customer and call information into our system
- Communicate clearly with techs, customers, and leadership
- Support a fast‑moving service department with professionalism and confidence
Your decisions directly impact productivity, customer satisfaction, and revenue — and we trust you with that responsibility.
What You Bring
- Previous dispatching experience (required)
- Bonus: Experience in HVAC, plumbing, or electrical dispatch
- Bonus: Experience with ServiceTitan
- Strong attention to detail
- A team‑first attitude
- Honesty, integrity, and a commitment to quality
- Ability to stay calm, organized, and efficient in a fast‑paced environment
If you know how to keep techs moving and customers happy, you’ll thrive here.
Requirements
- Valid driver’s license
- Ability to pass assessments, interviews, background checks, and drug screening
Fire & Ice Heating and Air is an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.
Posted Min Pay Rate
USD $15.00/Hr.Posted Max Pay Rate
USD $22.00/Hr.Frequently Asked Questions
What is the salary for the Dispatcher role at indoortemp?
The listed salary for this Dispatcher position at indoortemp is USD 15–22/yr. This is an FULL TIME role.
Where is the Dispatcher position at indoortemp located?
This Dispatcher role at indoortemp is based in Columbus, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at indoortemp full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher role in the Dispatch department at indoortemp.
Which team or department does the Dispatcher at indoortemp belong to?
This Dispatcher position is part of the Dispatch department at indoortemp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatcher position at indoortemp?
Click the "Apply Now" button on this page. You will be redirected to indoortemp's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher job at indoortemp posted?
This Dispatcher position at indoortemp was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
indoortemp · 💰 USD 15–22/yr
You'll be redirected to indoortemp's official application page on icims.