Customer Success Consultant
granicus
🌍 RemoteFULL TIME💰 USD 61K–73K/yr
Dutch Customer Success Specialist
Speakit· Dutch
About this role
Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world’s most innovative tech companies!
This role focuses on after-sales support and customer experience. You’ll help clients solve technical issues, guide them through their digital journey, and ensure their satisfaction long after purchase.
Key Responsibilities
- Provide top-level after-sales support to Dutch-speaking customers via phone, chat, and email.
- Assist with troubleshooting, software navigation, and security settings.
- Handle Apple ID, password recovery, and account management requests.
- Advise customers on optimizing their devices and services.
- Ensure a high-quality customer journey by resolving issues efficiently.
- Collaborate with technical teams when needed to ensure case resolution.
- Native or near-native Dutch speaker with fluent English (B2+).
- Customer support or tech support experience is preferred.
- Strong problem-solving skills and a genuine interest in technology.
- Ability to multitask and manage time effectively.
- Flexible with schedules (shifts may include evenings/weekends).
- Competitive salary package (14 salaries/year).
- Performance-based bonuses & relocation support if moving to Greece.
- Ongoing training and certification opportunities.
- Remote work from anywhere in Greece with provided equipment.
- Multicultural team & international career exposure.
- Free Greek language classes and career growth programs.
Frequently Asked Questions
Is the salary disclosed for the Dutch Customer Success Specialist position at Speakit?
The salary for this Dutch Customer Success Specialist role at Speakit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Dutch Customer Success Specialist job at Speakit remote?
Yes, this Dutch Customer Success Specialist position at Speakit is remote, with team members based in Athens, Attica, Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Dutch Customer Success Specialist role at Speakit full-time or part-time?
This is listed as a Full time position. It is posted as a Dutch Customer Success Specialist role in the Dutch department at Speakit.
Which team or department does the Dutch Customer Success Specialist at Speakit belong to?
This Dutch Customer Success Specialist position is part of the Dutch department at Speakit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dutch Customer Success Specialist position at Speakit?
Click the "Apply Now" button on this page. You will be redirected to Speakit's official application portal hosted on workable where you can submit your application directly.
When was the Dutch Customer Success Specialist job at Speakit posted?
This Dutch Customer Success Specialist position at Speakit was posted on Sep 9, 2025. Apply as soon as possible — early applications are often reviewed first.
Dutch Customer Success Specialist
Speakit
You'll be redirected to Speakit's official application page on workable.