Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
Dutch Customer Support Specialist - BLG1
Cross Border Talents· BPO_BLG1
About this role
With a team of over 3,500 members, our client is the biggest employer in the Business Process Outsourcing (BPO) sector in Bulgaria and a leader in the industry globally. Priding themselves on their exceptional company culture, their people sit at the heart of this organisation, with access to outstanding professional development opportunities in an international setting, a high energy, innovative environment, and fantastic company benefits.
As a Customer Support with DUTCH, you will be part of a great team and will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case by case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background
- Very good knowledge in DUTCH language (B2 or similar) for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS use/features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
- Result-oriented with personal performance
- Friendly and outgoing personality
- Looking for a long-term employment
- Flexible working hours options
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Frequently Asked Questions
Is the salary disclosed for the Dutch Customer Support Specialist - BLG1 position at Cross Border Talents?
The salary for this Dutch Customer Support Specialist - BLG1 role at Cross Border Talents is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dutch Customer Support Specialist - BLG1 position at Cross Border Talents located?
This Dutch Customer Support Specialist - BLG1 role at Cross Border Talents is based in Sofia, Sofia City Province, Bulgaria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dutch Customer Support Specialist - BLG1 role at Cross Border Talents full-time or part-time?
This is listed as a Full time position. It is posted as a Dutch Customer Support Specialist - BLG1 role in the BPO_BLG1 department at Cross Border Talents.
Which team or department does the Dutch Customer Support Specialist - BLG1 at Cross Border Talents belong to?
This Dutch Customer Support Specialist - BLG1 position is part of the BPO_BLG1 department at Cross Border Talents. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dutch Customer Support Specialist - BLG1 position at Cross Border Talents?
Click the "Apply Now" button on this page. You will be redirected to Cross Border Talents's official application portal hosted on workable where you can submit your application directly.
When was the Dutch Customer Support Specialist - BLG1 job at Cross Border Talents posted?
This Dutch Customer Support Specialist - BLG1 position at Cross Border Talents was posted on Nov 15, 2022. Apply as soon as possible — early applications are often reviewed first.
Dutch Customer Support Specialist - BLG1
Cross Border Talents
You'll be redirected to Cross Border Talents's official application page on workable.