Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
English Customer Support Representative - Athens
Speakit· English
About this role
About the Role
We are looking for a Customer Support Representative to join our client’s team and provide top-notch customer service. In this role, you will be the first point of contact for customers, ensuring their questions are answered and issues are resolved quickly, efficiently and with care.
This is a great opportunity for someone who enjoys helping people, communicates clearly in English and thrives in a fast-paced environment.
What you’ll do
- Handle incoming customer inquiries via phone & email.
- Provide accurate information about services & policies.
- Escalate technical issues or complex cases to the appropriate internal teams.
- Keep records of customer interactions in the system.
- Act as an ambassador for our client’s brand by ensuring a positive customer experience.
- Fluent in English (written and spoken).
- Previous experience in customer support or a service-related role is a plus, but not required.
- Excellent communication and problem-solving skills.
- Ability to remain calm and professional under pressure.
- Comfortable working with digital tools and CRM systems.
- Team player with a positive attitude.
- Availability to work on-site.
- Fair compensation & benefits package.
- Monthly Ticket Restaurant.
- Indefinite Duration Contract
- Private Medical Insurance.
- Monthly Transportation Card
- Comprehensive training and onboarding.
- Opportunities for career growth and development.
Frequently Asked Questions
Is the salary disclosed for the English Customer Support Representative - Athens position at Speakit?
The salary for this English Customer Support Representative - Athens role at Speakit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the English Customer Support Representative - Athens position at Speakit located?
This English Customer Support Representative - Athens role at Speakit is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the English Customer Support Representative - Athens role at Speakit full-time or part-time?
This is listed as a Full time position. It is posted as a English Customer Support Representative - Athens role in the English department at Speakit.
Which team or department does the English Customer Support Representative - Athens at Speakit belong to?
This English Customer Support Representative - Athens position is part of the English department at Speakit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the English Customer Support Representative - Athens position at Speakit?
Click the "Apply Now" button on this page. You will be redirected to Speakit's official application portal hosted on workable where you can submit your application directly.
When was the English Customer Support Representative - Athens job at Speakit posted?
This English Customer Support Representative - Athens position at Speakit was posted on Oct 1, 2025. Apply as soon as possible — early applications are often reviewed first.
English Customer Support Representative - Athens
Speakit
You'll be redirected to Speakit's official application page on workable.