Mgr Prod Mgmt
jj
Full time
ER LR Analyst (Employee and Labor Relations)
jj· 7456-Johnson & Johnson MedTech Colombia S.A.S. Legal Entity
About this role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Human ResourcesJob Sub Function:
Employee & Labor RelationsJob Category:
ProfessionalAll Job Posting Locations:
Bogotá, Distrito Capital, ColombiaJob Description:
Position Summary
The ERLR Analyst supports the timely and accurate resolution of Employee and Labor Relations (ERLR) cases across the North America region. This role is responsible for case triage, investigation support, and execution of case management activities in alignment with company policies, compliance standards, and service level expectations. This position also drives operational excellence through data analytics, automation tools, and continuous improvement methodologies.
Major Duties & Responsibilities
· Respond to Employee Relations inquiries and cases, prioritizing based on risk and urgency
· Conduct case triage and assess potential policy violations
· Support investigations and ensure timely follow-ups
· Maintain accurate, audit-ready documentation
· Identify process inefficiencies and drive improvements using CI methodologies
· Develop Power BI dashboards for KPIs (SLA, lead time, trends)
· Ability to translate data into business insights
· Design automated workflows using Power Automate
· Integrate automation with ServiceNow, Outlook, SharePoint
· Build strong stakeholder relationships and provide guidance
· Promote self-service and digital tools
Required Qualifications
Bachelor’s Degree or equivalent
0–2 years of experience in HR, ERLR, or related field
Required Skills
· Advance English
· Continuous improvement mindset and process optimization experience
· Advanced Power BI (dashboards, DAX, data modeling)
· Power Automate (workflow automation, integrations)
· Experience with Power Apps and advanced Excel
· Strong analytical and data interpretation skills
· Ability to manage multiple priorities and meet SLAs
· High attention to detail and confidentiality
· Strong communication and stakeholder management
Preferred Qualifications
HR degree or certification
Experience in shared services
Experience in healthcare or regulated industries
Experience with ServiceNow
Additional Information
No travel required
No people management responsibility
Required Skills:
Preferred Skills:
Frequently Asked Questions
Is the salary disclosed for the ER LR Analyst (Employee and Labor Relations) position at jj?
The salary for this ER LR Analyst (Employee and Labor Relations) role at jj is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ER LR Analyst (Employee and Labor Relations) position at jj located?
This ER LR Analyst (Employee and Labor Relations) role at jj is based in Bogotá, Distrito Capital, Colombia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ER LR Analyst (Employee and Labor Relations) role at jj full-time or part-time?
This is listed as a Full time position. It is posted as a ER LR Analyst (Employee and Labor Relations) role in the 7456-Johnson & Johnson MedTech Colombia S.A.S. Legal Entity department at jj.
Which team or department does the ER LR Analyst (Employee and Labor Relations) at jj belong to?
This ER LR Analyst (Employee and Labor Relations) position is part of the 7456-Johnson & Johnson MedTech Colombia S.A.S. Legal Entity department at jj. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ER LR Analyst (Employee and Labor Relations) position at jj?
Click the "Apply Now" button on this page. You will be redirected to jj's official application portal hosted on workday where you can submit your application directly.
ER LR Analyst (Employee and Labor Relations)
jj
You'll be redirected to jj's official application page on Workday.