Expansion Specialist

Ferryhopper is an equal-opportunity employer committed to diversity and inclusion in the workplace. We do not tolerate any form of discrimination or harassment in any employment practices within our company.

The Company

Ferryhopper is revolutionising online ferry booking, aiming to change the way people travel by ferry. We are collaborating with more than 180 ferry companies across 35 countries, bringing a fresh and seamless ferry booking experience. We always strive to cater to the needs of all travellers and keep improving our services.

If you want to know more about the team, read about Ferryhopper in a nutshell.

The Role

We are seeking an Expansion Specialist to drive the growth of our global ferry network. In this role, you will lead the end-to-end onboarding of new ferry operators worldwide.

Acting as the primary bridge between international partners and our internal teams, your goal will be to scale our network efficiently and ensure a seamless booking experience for our users. This position is ideal for an execution-focused professional who combines strong commercial acumen with a sharp eye for data and process optimization.

Key Responsibilities

• Pipeline Management: Drive the end-to-end pipeline of prospective ferry operators globally, aligning daily execution with expansion priorities
• Commercial Negotiations: Engage with international ferry operators to secure partnerships and execute standard agreements
• Data Onboarding & Standardization: Gather and structure operator data to ensure flawless integration into our systems
• Cross-Functional Coordination: Act as the primary liaison between external partners and internal teams to streamline the onboarding journey from first contact to go-live
• Relationship Management: Build and maintain strong relationships with global operators to facilitate efficient rollouts and long-term partnership success
• Quality Assurance & Analysis: Monitor post-integration data and system performance to verify that new operators are fully operational, stable, and driving successful bookings and user journey experiences
• Process Optimization: Proactively identify bottlenecks in the onboarding workflow, proposing scalable solutions to accelerate time-to-market for new regions

• Background in business development, partnerships, or account management (traveltech or marketplace experience preferred).
• Strong communication, negotiation, and persuasion skills
• Ability to work independently and manage multiple tasks effectively
• Fluent English is mandatory. Additional languages are a major plus
• Familiarity with CRM tools, sales processes, and the use of AI tools for process improvements
• Excellent communication skills, adaptable to diverse cultures and business styles.
• Willingness to travel to meet partners in person if required

The health of our company and the success of our products are directly related to the health of our team and the work environment we create for ourselves. With this in mind, we strive to provide an inclusive and positive working environment. In this respect, we offer:

• Competitive compensation package
• Equipment of your choice
• Training and educational budget throughout the year
• Work in a collaborative and dynamic environment
• Great office space :)
• Three (3) additional days off on top of your statutory annual leave
• Exclusive coupons for your personal ferry trips

Remote & Hybrid Policy:

• Athens-based teams: The policy is to visit the office a minimum of once per week.
• Work from Anywhere: Six weeks per year to work from any location of your choice.
• For teams based abroad: Fully remote, with scheduled and coordinated visits to our Athens office.