Field Application Engineer- Robotics

Who We Are

Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we’ve been leading the way in high-efficiency power and thermal management solutions. Today, we’re driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings.

Key Responsibilities

Major Responsibilities /KPIs

How Will We Measure Accomplishments

KA Support

1.    Technical support and project lead to named key accounts

2.    Factory & RD Team liaison for use case scope discovery & offer alignment

3.    Pre-sales support & expanding product portfolio usage at target key accounts

Product Knowledge

1.    Deep understanding of the product and all its functions – become the GO-TO tech expert

2.    Testing new product introductions (NPI) & systems to verify they perform to specifications

3.    Supplying any issues/bugs/errors back to the R&D team

4.    Develop product specs and competitive fight sheets

Product Support & Training Services

1.    Pre-Sales application demonstration, design-in, test/POC, documentation

2.    Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance

3.    Support Sales team and Customers with product training. 

4.    Support Email, Web, and Phone call service requests

5.    Attend tradeshows and support technical conversations with potential customers

6.    Assist Product Launch and define areas of product improvement for next gen

Development & Promotion

1.    Work with Product Management and Marketing to make sure product documentation on web page, production selection site and supplied to customers is accurate

2.    Develop Power Points for pitching sales scenarios

3.    Increase application know-how, developing application notes for product and architecture

4.    Application Champion & Collaboration with Global Solution Center for region growth

5.    Success case harvesting

6.    Product Pack or Kit Development & Test

Minimum Qualifications

Job qualification guidelines:

• B.S.E. (EE or Mechatronics or Computer Science) & 0-1 years experience & Robotics related coursework or project work.
• Applies education and experience to professional concepts
• Follows policies/procedures to resolve routine issues
• Communication skills to resolve routine robotics & vision product technical support issues within company policies/procedures
• Solves limited scope product related problems from detailed instructions
• Experience with Power Electronics is required
• Historically demonstrated technical capacity with a hands-on background in designing, installing, programming or testing of Robot & Vision Products & Systems.

• B.S.E. (EE or Mechatronics or Computer Science) & 1-3 years experience
• Follows policies/procedures to resolve a variety of issues
• Exercises professional judgement to determine appropriate actions
• Solves moderate scope problems from general instructions
• Experience with Power Electronics is required
• Expanded level understanding of robotics & vision HW & SW products and machinery systems through education and hands-on experience
• Knowledge and experience with some Industrial grade brands in the selected product category
• Knowledge and experience in machine/factory/warehouse automation applications and use cases – related to selected product category such as:  Pick-N-Place, Machine Tending, Automated Assembly, Conveyor Tracking, Collision avoidance, Vision guided Robotics, Palletizing, Path or Dispensing. 

Pay Range

Preferred Qualifications

Preferred Qualifications:

• Strong communication and organizational skills
• Effective presentation skills
• High proficiency with Microsoft office – Power Point, Excel, and Word
• Detailed and results oriented with a strong sense of initiative in tackling tasks
• Ability to manage multiple projects and activities at one time
• Strong commitment to teamwork and the success of others
• Develop and maintain relationships
• Highly motivated self-starter with time management skills
• Ability to adapt to Delta’s unique and dynamic culture
• Trustworthy and ethical
• Mandarin speaking ability a plus
• Able to travel out of state and country 20-50% 

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Benefit at Delta Electronics Americas

Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.