Food Service Assistant/Housekeeping Attendant

Overview

About Us

At Palm Lake Care, care isn’t just what we do – it’s who we are. As a proud, family-owned organisation, we’ve built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued.

Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction – with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual. 

Our Palm Lake Promise to you is that here, you will make a difference.

Position Details

Palm Lake Care Caloundra is seeking Food Service Assistants and Housekeeping Attendants to join our team on a Casual Basis.

Responsibilities

As a Food Services Assistant you will report directly to the Chef Manager and be an integral part of the team responsible for:

• The preparation of serving nutritious and attractive meals to our residents
• Working with the Cook to ensure meals are plated and presented in an attractive and appeasing manner.
• Understanding and respecting our resident's preferences and ensuring all food and beverage is served accordingly.
• Serving and distribution of morning and afternoon teas
• Assisting the Cook with the ordering and rotating of food stocks
• The cleaning of dishes after each meal ensuring a high standard of cleanliness is maintained for our residents.
• Delivering excellent customer service to our residents and their families

As a Housekeeping Attendant your position plays a critical role in the cleanliness, and subsequent health, of our aged care community.

• Maintain a hygienic, safe, and welcoming environment for elderly residents, supporting their health and wellbeing.
• Apply strong knowledge of hygiene standards, infection control practices, and occupational health and safety requirements.
• Demonstrate initiative and problem-solving skills to address cleaning and environmental health challenges.
• Perform daily cleaning of resident suites and common areas, including vacuuming, dusting, mopping, and waste removal.
• Support effective dust management and infection prevention measures throughout the community.
• Use cleaning products safely and appropriately, with an understanding of their impact on elderly health.
• Work collaboratively with the housekeeping team under the guidance of the Housekeeping Team Leader.
• Contribute to creating a comfortable, homely environment that enhances residents’ quality of life.
• Play an essential role in maintaining a clean, healthy, and welcoming community for residents, visitors, and staff.

What We’re Looking For:

• Motivated individuals focused on providing the best support for our residents
• A current National Police Check
• Prior experience in a similar role within Aged Care essential
• Knowledge of cleaning chemicals and their effect on elderly health
• Readiness and willing to learn new skills
• The ability to manage competing priorities and take initiative
• Ability to work as a part of a team in a proactive support role to cook
• Excellent hygiene standards
• A Knowledge of Food Safety Standards

Why Join Us?

• Competitive Rates - including weekend and overtime penalties
• Work-life Balance with a variety of shifts available
• Training & Development – Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities
• 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
• Celebrate Milestones with tenure rewards!
• Palm Lake Care Perks – We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy
• Supportive team culture – Be part of a vibrant and inclusive community where your contributions are valued
• Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.

Join a Team That Cares!

We believe belonging and connection are fundamental rights of ageing. If you’re ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we’d love to hear from you!

As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role.

Apply now and become part of a team that truly cares.

All applicants must provide a valid national police check and undergo a pre-employment medical assessment. 

Please note, all Palm Lake Care Communities are smoke-free workplaces.