Foreclosure Title Associate, Default Services-Pre-Foreclosure Title

Overview

Are you ready to take your career to the next level?  ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Foreclosure Title Associate. The ideal candidate will be very detail oriented, enjoy  working with clients, and driven to meet tight deadlines. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

A DAY IN THE LIFE

In this role, you will…

·          Open national title orders.

·          Assist with setting up new clients.

·          Provide daily reporting of new national title orders.

·          Work with clients, addressing their inquiries and receiving feedback from the clients.

WHO YOU ARE

You possess …

·          A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.

·          The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once.

·          Excellent verbal and written communication skills.

·          The ability to quickly learn new skills, processes and procedures.

Responsibilities

Assist the business unit with opening national title orders, which includes managing and tracking.

·         Maintain open communication with internal staff, national attorneys, clients, management, etc.

·         Be a contact for client issue escalation.

·         Assists with the implementation of new clients.

·         Provides daily reporting of new orders and communicates with the business until on turn times.

·         Addresses inquiries and feedback from clients, internal staff and asset management companies professionally and in a timely   

          manner.

·         All other duties as assigned.

Qualifications

·         High School diploma or equivalent required.

·         1 + years’ experience of administrative work and customer service.

·         Knowledge of real estate, title insurance industry, and vendor management.

·         Proven customer service skills.

.         Must be able to use and have advanced computer skills and be proficient in the Microsoft software products

Responsibilities

Assist the business unit with opening national title orders, which includes managing and tracking.
·         Maintain open communication with internal staff, national attorneys, clients, management, etc.
·         Be a contact for client issue escalation.
·         Assists with the implementation of new clients.
·         Provides daily reporting of new orders and communicates with the business until on turn times.
·         Addresses inquiries and feedback from clients, internal staff and asset management companies professionally and in a timely   
          manner.
·         All other duties as assigned.