Front Desk Agent

mymvw· Aqua Hospitality LLC
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Part timeAqua Hospitality LLC

About this role

Hourly Rate: $24.75

Hourly Wage: $24.75

Are you looking for a place where meaningful moments are made together?  

 

At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves. 

 

Where great benefits lead to a life fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

  • *Benefit Eligibility will vary by position 

 

Site Specific Perks 

  • Free on-site employee parking 

  •  Complimentary soft drinks, coffee and tea

  •  Employee breakroom amenities

  • Monthly and Quarterly Luncheon celebrations and awards

  • Local restaurant discounts

  • Discounted theme park tickets and rental cars

 

As a Guest Services Agent, a typical day will include:  

  • Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. 

  • Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.  

  • Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.) 

  • Follow up with Owner/guests to ensure their requests or problems have been met to their satisfaction.  

  • Answers telephone calls and routes calls to the proper department as applicable.    

  • May be asked to assist with bellman and runner duties depending on facility or location. 

 

Guest Experience and Company Standards 

  • Welcome and greet guests and anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

 

To Become a Guest Services Agent at AAH 

  • Available to work various shifts, holidays, and both weekend days. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. 

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

#imvwro

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Frequently Asked Questions

Is the salary disclosed for the Front Desk Agent position at mymvw?
The salary for this Front Desk Agent role at mymvw is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Agent position at mymvw located?
This Front Desk Agent role at mymvw is based in Ewa Hotel Waikiki. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent role at mymvw full-time or part-time?
This is listed as a Part time position. It is posted as a Front Desk Agent role in the Aqua Hospitality LLC department at mymvw.
Which team or department does the Front Desk Agent at mymvw belong to?
This Front Desk Agent position is part of the Aqua Hospitality LLC department at mymvw. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent position at mymvw?
Click the "Apply Now" button on this page. You will be redirected to mymvw's official application portal hosted on workday where you can submit your application directly.
Front Desk Agent
mymvw
Apply for this role ↗

You'll be redirected to mymvw's official application page on Workday.