Front Desk Receptionist

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📍 Buffalo Grove, Illinois, United StatesFull Time

About this role

The In2Great Receptionist:

  • Phone Responsibilities 
  • Answer all phone calls pleasantly and direct as needed 
  • Answer all questions patiently and politely 
  • Check voicemail daily, return phone calls within 24 hours of message, relay messages left on VM to appropriate people 
  • IF VM is inquiring about services- fill out a new intake form with all information available from VM 


  • Intakes 
  • Answers phone calls in a kind, knowledgeable and diligent manner 
  • Gather all information needed for new patient referrals 
  • Fill out the digital intake form in its entirety  
  • Immediately send a message in the INTAKES TEAMS to let the Head of Department know about new intake  
  • Get insurance info regardless of in or out of network status. 
  • Send the family the “Welcome “DocuSign/Email” 

 

ADDITIONAL FRONT DESK RESPONSIBILITIES:
 


    • Add to “Intake referrals by month” 
    • LOMN Responsibility
    • Manage the waiting area
    • Charting for new Clients
    • Conversing with several departments and therapists
    • Web contact  

              Check Web Contact Email Daily: Start your day by checking the designated email inbox where web contact inquiries are received. Make sure to do this regularly to stay on top of new inquiries. 

    • Respond to Web Contact Inquiries

    Check in clients: 

    • Check in all clients upon arrival  
    • Alert therapist that their client arrives via teams  
    • Filing 
    • Assists with filing all paperwork as necessary 
    • Assists with filing charts when necessary 
    • Intake packets 
    • Copy and stuff hard copies of the intake paperwork packet as needed. 


     

    Frequently Asked Questions

    Is the salary disclosed for the Front Desk Receptionist position at in2greattherapy?
    The salary for this Front Desk Receptionist role at in2greattherapy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Front Desk Receptionist position at in2greattherapy located?
    This Front Desk Receptionist role at in2greattherapy is based in Buffalo Grove, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Front Desk Receptionist role at in2greattherapy full-time or part-time?
    This is listed as a Full Time position. It is posted as a Front Desk Receptionist role in the Admin department at in2greattherapy.
    Which team or department does the Front Desk Receptionist at in2greattherapy belong to?
    This Front Desk Receptionist position is part of the Admin department at in2greattherapy. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Front Desk Receptionist position at in2greattherapy?
    Click the "Apply Now" button on this page. You will be redirected to in2greattherapy's official application portal hosted on bamboohr where you can submit your application directly.
    When was the Front Desk Receptionist job at in2greattherapy posted?
    This Front Desk Receptionist position at in2greattherapy was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
    Front Desk Receptionist
    in2greattherapy
    Apply for this role ↗

    You'll be redirected to in2greattherapy's official application page on bamboohr.