Front Office Lead

mychildrenschoice· Administrative/Clerical
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📍 Glendale, AZ, USFULL TIME

About this role

Overview

Front Office Lead

 

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

 

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. 

 

What we provide to you as a CHOICE teammate: 

  • Care for your wellbeing and work-life balance 
  • Professional and personal growth 
  • Experienced leadership support 
  • Fun and supportive team dynamic with events and celebrations 
  • Comprehensive benefit package 

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned. 

  • Collect and process payments 
  • When we receive authorizations back in the mail imports and calls parents 
  • Schedules treatment appointments and recall appointments 
  • Confirms treatment appointments 
  • Takes calls throughout the day 
  • Process No Show Reports 
  • Schedules patients from ASAP List 
  • Checks patients in and out 
  • Verifies info on file 
  • Verifies eligibility with insurance 
  • Calls patients when past 10 mins 
  • Confirms observation appointments 
  • Schedules observation appointments 
  • Works on daily sign in sheet 
  • Scans in NPP, and enters it in the system 
  • Regular, predictable attendance is required 
  • Ability to get along and work effectively with others 

Qualifications

Education and/or Experience:  

  • High school diploma or equivalent
  • 6+ months of healthcare/dental front office experience is preferred

Frequently Asked Questions

Is the salary disclosed for the Front Office Lead position at mychildrenschoice?
The salary for this Front Office Lead role at mychildrenschoice is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Lead position at mychildrenschoice located?
This Front Office Lead role at mychildrenschoice is based in Glendale, AZ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Lead role at mychildrenschoice full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Front Office Lead role in the Administrative/Clerical department at mychildrenschoice.
Which team or department does the Front Office Lead at mychildrenschoice belong to?
This Front Office Lead position is part of the Administrative/Clerical department at mychildrenschoice. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Lead position at mychildrenschoice?
Click the "Apply Now" button on this page. You will be redirected to mychildrenschoice's official application portal hosted on icims where you can submit your application directly.
When was the Front Office Lead job at mychildrenschoice posted?
This Front Office Lead position at mychildrenschoice was posted on Jun 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Lead
mychildrenschoice
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