Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
German Customer Support - Porto - LIS6
Cross Border Talents· BPO_LIS6
About this role
Customer Support representative.
Answering customer questions and executing orders in the first contact around the entire Service Retail
Assist with phone banking ID and T-PIN & Postbank app setup.
Card blocking/unblocking/exchange Recording of phishing cases
Acceptance of payment transaction orders
Product information
Recording of complaints
If necessary, also sale of products/services (not at the moment).
Good linguistic expression in German (C1+);
Conversational English skills (B1+);
Active listening;
Enjoy customer service;
Willingness to solve even difficult cases in the first contact;
Resistance to stress.
Competitive Salary
Investment in Training
Relocation Package
Meal allowance
Opportunity to grow your career
Big multinational company, with a friendly international team
Frequently Asked Questions
Is the salary disclosed for the German Customer Support - Porto - LIS6 position at Cross Border Talents?
The salary for this German Customer Support - Porto - LIS6 role at Cross Border Talents is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the German Customer Support - Porto - LIS6 position at Cross Border Talents located?
This German Customer Support - Porto - LIS6 role at Cross Border Talents is based in Porto, Porto District, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the German Customer Support - Porto - LIS6 role at Cross Border Talents full-time or part-time?
This is listed as a Contract position. It is posted as a German Customer Support - Porto - LIS6 role in the BPO_LIS6 department at Cross Border Talents.
Which team or department does the German Customer Support - Porto - LIS6 at Cross Border Talents belong to?
This German Customer Support - Porto - LIS6 position is part of the BPO_LIS6 department at Cross Border Talents. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German Customer Support - Porto - LIS6 position at Cross Border Talents?
Click the "Apply Now" button on this page. You will be redirected to Cross Border Talents's official application portal hosted on workable where you can submit your application directly.
When was the German Customer Support - Porto - LIS6 job at Cross Border Talents posted?
This German Customer Support - Porto - LIS6 position at Cross Border Talents was posted on Sep 4, 2023. Apply as soon as possible — early applications are often reviewed first.
German Customer Support - Porto - LIS6
Cross Border Talents
You'll be redirected to Cross Border Talents's official application page on workable.