German Customer Advisor - BLG5
Cross Border Talents
Full time
German speaker Customer Service Specialist - Valencia, Spain
Cross Border Talents· BPO_ES3
About this role
Our International Client is a customer service provider with international companies and is based in the amazing Valencia!
- Support B2B customers over the phone, email, and chat
- Communicate with customers to find the best solution to their problem
- Troubleshooting, innovation, and change management are part of the daily business
- You will use the latest technology and AI integrations and become an expert in this field
- Control and handle payment inquiries from sellers and buyers through various client platforms
- Responsible for Trustpilot reviews improving overall company NPS through excellent service
- Flagging and escalation of customer queries and coming up with suitable solutions
- Mapping and improving business processes to enhance customer journey and satisfaction
- Native level German and fluent English
- Customer service experience minimum 6 months
- Excellent communication skills
- An interest in innovation (think chatbot-integrations)
- You can think outside the box to always find a solution for the customer
- A technical background is an advantage
- You are proficient with computers and can type at lightning speed
- Spanish classes
- Mindfulness classes
- Great Friday evening drinks
- Fitness bootcamps to stay fit and active
Frequently Asked Questions
Is the salary disclosed for the German speaker Customer Service Specialist - Valencia, Spain position at Cross Border Talents?
The salary for this German speaker Customer Service Specialist - Valencia, Spain role at Cross Border Talents is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the German speaker Customer Service Specialist - Valencia, Spain position at Cross Border Talents located?
This German speaker Customer Service Specialist - Valencia, Spain role at Cross Border Talents is based in Valencia, Valencian Community, Spain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the German speaker Customer Service Specialist - Valencia, Spain at Cross Border Talents belong to?
This German speaker Customer Service Specialist - Valencia, Spain position is part of the BPO_ES3 department at Cross Border Talents. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German speaker Customer Service Specialist - Valencia, Spain position at Cross Border Talents?
Click the "Apply Now" button on this page. You will be redirected to Cross Border Talents's official application portal hosted on workable where you can submit your application directly.
When was the German speaker Customer Service Specialist - Valencia, Spain job at Cross Border Talents posted?
This German speaker Customer Service Specialist - Valencia, Spain position at Cross Border Talents was posted on Oct 10, 2023. Apply as soon as possible — early applications are often reviewed first.
German speaker Customer Service Specialist - Valencia, Spain
Cross Border Talents
You'll be redirected to Cross Border Talents's official application page on workable.