Manager, Alumni Social Media
Covista
Full time
Hebrew Social Media Customer Delight - Lisbon
Speakit· Hebrew
About this role
Are you a native Hebrew speaker looking for a job as a Customer Delight Representative for Social Media?
Become a member of our ambitious and motivated support team. Ensure customer satisfaction by representing one of the world’s most recognizable companies and supporting their business.
Responsibilities
- Provide support to high-level clients, helping them grow across multiple channels – chat, email, and phone
- Support and expand the self-serve advertising base for clients in the online and digital advertising domain
- As a Customer Delight for Social Media, you’ll provide pre and post-sales support for all self-service products
- Provide product and tool support to enhance clients’ experience
- Identify and solve technical bugs and add delivery issues
- Resolve customer issues in a timely manner and pro-actively communicate with clients on progress
- Pro-actively identify areas where clients can improve the usage of our solutions
- Provide vital product insights and feedback from our customers to engineering
- Native level of written and verbal communication skills in Hebrew
- Good knowledge of English (B2 level) is required
- Computer skills (mandatory basic skills and preferential advanced skills, like coding)
- Good analytical skills and logical thinking
- As a Customer Delight for Social Media, you’ll need excellent communication skills: verbal, written and listening
- Proactive and quick learner
- Able to adapt to continuously evolving needs to help clients grow their business on the advertising platform
- Ability to multitask and work under pressure
- Availability Monday to Sunday, including rotating weekends
- Signing Bonus 3000€
- Possibility of cooperation with leaders in various industries
- Stable work and career progression as a Customer Delight for Social Media
- Investment in training and personal development
- Health Insurance since day one in the company
- Free accommodation in shared apartment (individual room) with bills included
- Initial flight expenses refund
- Annually complementary return flight to your home country (within Europe)
- Free Portuguese language courses, sports activities and organized events
- Monthly and Quarterly Bonus
Frequently Asked Questions
Is the salary disclosed for the Hebrew Social Media Customer Delight - Lisbon position at Speakit?
The salary for this Hebrew Social Media Customer Delight - Lisbon role at Speakit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hebrew Social Media Customer Delight - Lisbon position at Speakit located?
This Hebrew Social Media Customer Delight - Lisbon role at Speakit is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hebrew Social Media Customer Delight - Lisbon role at Speakit full-time or part-time?
This is listed as a Full time position. It is posted as a Hebrew Social Media Customer Delight - Lisbon role in the Hebrew department at Speakit.
Which team or department does the Hebrew Social Media Customer Delight - Lisbon at Speakit belong to?
This Hebrew Social Media Customer Delight - Lisbon position is part of the Hebrew department at Speakit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Hebrew Social Media Customer Delight - Lisbon position at Speakit?
Click the "Apply Now" button on this page. You will be redirected to Speakit's official application portal hosted on workable where you can submit your application directly.
When was the Hebrew Social Media Customer Delight - Lisbon job at Speakit posted?
This Hebrew Social Media Customer Delight - Lisbon position at Speakit was posted on Nov 10, 2023. Apply as soon as possible — early applications are often reviewed first.
Hebrew Social Media Customer Delight - Lisbon
Speakit
You'll be redirected to Speakit's official application page on workable.