HVAC Dispatcher

superiorcomfortinc· Dispatch
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📍 Bristol, RI, USFULL TIME

About this role

Overview

Dispatcher – Superior Comfort | Bristol, RI 

 

About Us 

Superior Comfort is a trusted HVAC provider serving Rhode Island and Southeastern Massachusetts. We pride ourselves on delivering high-quality heating, cooling, and indoor air quality solutions with integrity, professionalism, and care. Our team is committed to continuous improvement, customer satisfaction, and employee growth.  

The Opportunity: We’re looking for a highly organized and motivated Dispatcher to help ensure our technicians are scheduled efficiently and customers receive timely, high-quality service. You’ll be the central point of communication between our office and field teams, playing a key role in customer satisfaction and operational excellence.  

What You’ll Do: 

  • Schedule and dispatch technicians for residential service calls and installations 
  • Prioritize jobs based on urgency, technician availability, and geographic location 
  • Communicate clearly with customers regarding appointment confirmations, updates, and expectations 
  • Coordinate emergency responses and resource allocation 
  • Track technician progress and adjust scheduling in real-time as needed 
  • Maintain detailed records of service calls and field activities 

 

What We’re Looking For: 

  • Prior experience in dispatching, scheduling, or a related administrative role 
  • Strong communication and customer service skills 
  • Ability to multitask and remain calm in a fast-paced environment 
  • Familiarity with dispatching software; ServiceTitan experience is a big plus 
  • Detail-oriented and adept at managing logistics and timelines 
  • A team player who thrives in a collaborative setting 

 

What We Offer 

  • 401(k) with company match 
  • Health, dental, and vision insurance 
  • Short- and long-term disability coverage 
  • Life insurance 
  • Paid holidays and generous PTO 
  • Employee discounts on services 
  • Referral bonus programs 
  • Supportive team environment with growth opportunities 

 

Compensation:  

  • $24-30 per hour  

Frequently Asked Questions

Is the salary disclosed for the HVAC Dispatcher position at superiorcomfortinc?
The salary for this HVAC Dispatcher role at superiorcomfortinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the HVAC Dispatcher position at superiorcomfortinc located?
This HVAC Dispatcher role at superiorcomfortinc is based in Bristol, RI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the HVAC Dispatcher role at superiorcomfortinc full-time or part-time?
This is listed as a FULL TIME position. It is posted as a HVAC Dispatcher role in the Dispatch department at superiorcomfortinc.
Which team or department does the HVAC Dispatcher at superiorcomfortinc belong to?
This HVAC Dispatcher position is part of the Dispatch department at superiorcomfortinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the HVAC Dispatcher position at superiorcomfortinc?
Click the "Apply Now" button on this page. You will be redirected to superiorcomfortinc's official application portal hosted on icims where you can submit your application directly.
When was the HVAC Dispatcher job at superiorcomfortinc posted?
This HVAC Dispatcher position at superiorcomfortinc was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
HVAC Dispatcher
superiorcomfortinc
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