IAM Delivery Project Specialist

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The Knowledge & Business Transformation (KBT) team, embedded within the Identity & Access Management (IAM) organization, is seeking a Delivery Project Specialist. This role will focus on supporting user engagement by managing project requirements, timelines, and expectations from initiation to completion. The Delivery Project Specialist will ensure alignment across stakeholders, proactively identify potential project risks, and act as a liaison between IAM project teams and the KBT team.

Responsibilities:

• Drive the execution of project timelines with a focus on meeting critical milestones and delivering all objectives on or ahead of schedule.
• Collaborate with the KBT team to enhance user engagement and drive successful IAM project execution.
• Act as a primary liaison between the IAM project teams and KBT team to foster alignment and collaboration.
• Facilitate sessions with stakeholders to gather project requirements as needed and ensure on-time delivery of documentation to support project needs.
• Gather and understand the project team’s requirements to ensure clarity and alignment among stakeholders and the KBT team.
• Manage stakeholder expectations by maintaining open and consistent communication, while facilitating alignment across cross-functional teams.
• Identify, assess, and address potential project risks, helping to implement mitigation strategies as needed.
• Promote continuous improvement by identifying process enhancements and implementing best practices.
• Attend daily project scrum calls to understand and track project scope, changes, and due dates.
• Coordinate translation requirements between third party vendors, the KBT team, and Identity project teams as needed.

Qualifications:

• Must be proficient in project management and Agile tools and methodologies.
• Exceptional organizational and time management skills, with a focus on delivering results.
• Strong understanding of IAM principles, tools, and processes is preferred.
• Motivated, self-directed, and able to prioritize work effectively.
• Strong communication and interpersonal skills, with the ability to effectively influence and engage stakeholders while managing competing priorities.
• Meticulous follow-through skills, attention to detail, and ability to work to tight project timelines.
  • Excellent judgment and discretion with sensitive materials and/or Executive Leadership stakeholders.
  • Experience with Jira Software is preferred.

Experience:

• 5+ years of experience with Project Management practices and Agile methodologies.
• 3+ years of experience with requirements gathering and other Business Analyst (BA) related responsibilities.
• 3+ years of experience in Identity & Access Management field is preferred.
• Experience in identifying and mitigating project risks to ensure successful delivery.
• Experience working within an Enterprise Services (ES) or large-scale IT environment.
• Familiarity with change management practices or business transformation initiatives.

Education & Skills:

• Bachelor’s degree in Project Management, Business Administration, or related field.
• Advanced degree in a relevant field or equivalent professional experience.

Proficiency with Microsoft Office products is required: Outlook, PowerPoint, SharePoint, Excel, Word, OneNote, and Visio.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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