Inbound Customer Service Representative

turtlepeakcsΒ· Inbound - 200 Reg.
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πŸ“ Las Vegas, Nevada, United StatesFull Time

About this role

Join the Turtle Peak Team in Las Vegas, NV, as an Inbound Customer Service Representative!

Are you ready to join a dynamic and fun-loving team? Turtle Peak is looking for enthusiastic, dedicated individuals to join us as full-timeΒ  Inbound Customer Service Representatives. If you love helping people and thrive in a fast-paced environment, we want to hear from you!


Why You'll Love Working Here:


Competitive Pay & Bonuses

  • Pay rate $16.00Β 
  • Up to $300 monthly bonus


Amazing Benefits & Perks after hire

  • Medical coverage
  • Long- and short-term disability insurance (LTD and STD)
  • Flexible spending accounts; Hospital Indemnity plans
  • Generous vacation, mental health, and sick leave
  • Exclusive Tickets@Work discounts for entertainment and travel
  • Office snacks and events


What You'll Do:

As an Inbound Customer Service Representative, you'll be the voice of our brands, providing top-notch service through various channels, such as emails, phone calls, live chat, and social media.


What is your main goal?Β 
To make every customer interaction a positive one!

  • Address customer inquiries and resolve complaints with a smile
  • Listen to customers, understand their needs, and offer solutions
  • Maintain professionalism and courtesy at all times
  • Stay calm and composed while handling conflicts and diffusing tension


What We're Looking For:

  • Tech-savvy: Comfortable with computers and able to switch between systems easily
  • Team player: Works well with others and understands the importance of teamwork
  • Respectful: Always kind, positive, and helpful
  • Empathetic: Listens well and offers support
  • Multitasker: Excellent at managing time and prioritizing tasks


Requirements:

  • High school diploma or equivalent
  • 1 year of customer service experience
  • Strong technical skills, including MS Office Suite and web browsing
  • Able to pass a background check


About Turtle Peak:

At Turtle Peak, we set the gold standard for customer service. Our mission is to elevate customer experiences through exceptional service and genuine interactions. We believe that a great culture drives great results, and we stay true to our core values:

  • Compliance is key
  • Value every customer interaction
  • Empower our people
  • Think outside the box
  • Communication is king
  • Own your role
  • Embrace change and innovation
  • "Fine" is never okay
  • Dream big
  • Be a customer advocate





Frequently Asked Questions

Is the salary disclosed for the Inbound Customer Service Representative position at turtlepeakcs?
The salary for this Inbound Customer Service Representative role at turtlepeakcs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Inbound Customer Service Representative position at turtlepeakcs located?
This Inbound Customer Service Representative role at turtlepeakcs is based in Las Vegas, Nevada, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Inbound Customer Service Representative role at turtlepeakcs full-time or part-time?
This is listed as a Full Time position. It is posted as a Inbound Customer Service Representative role in the Inbound - 200 Reg. department at turtlepeakcs.
Which team or department does the Inbound Customer Service Representative at turtlepeakcs belong to?
This Inbound Customer Service Representative position is part of the Inbound - 200 Reg. department at turtlepeakcs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Inbound Customer Service Representative position at turtlepeakcs?
Click the "Apply Now" button on this page. You will be redirected to turtlepeakcs's official application portal hosted on bamboohr where you can submit your application directly.
When was the Inbound Customer Service Representative job at turtlepeakcs posted?
This Inbound Customer Service Representative position at turtlepeakcs was posted on Dec 31, 2025. Apply as soon as possible β€” early applications are often reviewed first.
Inbound Customer Service Representative
turtlepeakcs
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