Inflight Learning Coordinator

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Inflight Learning Coordinator plays a vital role in supporting the training and qualification process for Flight Attendants. This position manages administrative and scheduling functions to ensure compliance with Company and FAA requirements. Key responsibilities include scheduling and coordinating training events such as Initial Qualification (IQ), Continuing Qualification (CQ), and Operations Experience (OE); preparing classroom materials and documentation; managing critical records through scanning, copying, and filing; coordinating catering needs; compiling data and generating reports; and communicating time-sensitive updates to crew members. This role also serves as a point of contact for training-related inquiries, ensuring a seamless and supportive learning experience.

Responsibilities

• Schedule and coordinate all Inflight Learning events, including Initial Qualification (IQ), Continuing Qualification (CQ), and Operating Experience (OE) for all Flight Attendants.
• Manage eLearning progress, recency, and qualification tracking to ensure training compliance for all Flight Attendants.
• Arrange travel logistics including booking flights, hotels, and coordinating trainings schedules in alignment with the training footprint for each crew member and aircraft type.
• Monitor and proactively adjust training schedules due to operational disruptions, delays, or changes in availability, communicating updates promptly to stakeholders.
• Collaborate with cross-functional teams including Inflight Services, Talent Acquisition, Flight Operations, Crew Planning, Staffing, Crew Pay, and Line Check Evaluators to support seamless training execution.
• Interpret and apply FAA regulations, company policies, and collective bargaining agreements to ensure regulatory and contractual compliance.
• Maintain accurate records in coordination with Crew Records, including sensitive documents such as qualification paperwork, passport, and government IDs.
• Process training bids and award schedules based on seniority, demand, and training needs.
• Set up and tear down classrooms, support graduation events, and coordinate necessary provisions such as catering and supplies.
• Track productivity metrics and monitor training schedules to support ongoing qualification and requalification efforts.
• Perform duties primarily in an office setting with frequent computer use and occasional walking between training rooms.
• Some local driving may be required for pickup or delivery of supplies or materials.

Other Duties

• Other duties as assigned.

Competencies Required

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others. Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

Qualifications

• High School Diploma, GED or equivalent; Associate’s degree or higher preferred.
• 2 years of experience in data entry or administrative support role.
• 1 year of flight attendant or airline operation experience preferred.
• 1 year of Crew Services/Scheduling experience preferred.
• Reliable and self-motivated with a positive attitude.
• Ability to multitask efficiently and effectively to meet deadlines.
• Interpersonal, written and verbal communication skills.
• PC proficient in Microsoft Office products and general internet applications.
• Experience with CrewTrac (preferred).

Work Environment & Physical Demands

• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
• Travel up to 5%.
• Ability to work extra and on-call hours including evenings, weekends, holidays and overtime.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Minimum Position Pay Range

Maximum Position Pay Range