IT Business Operations Lead

Company Description

Do amazing work 

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.  

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience. 

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.  

About Viva Energy 

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes. 

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.  

Job Description

At Viva Energy Australia, we’re transforming how Technology & Digital delivers value to the business. We’re looking for a Technology & Digital Business Operations Lead to play a critical role in enabling the successful execution of our strategy through strong governance, insights, and leadership support. As the T&D Business Operations Lead, you will drive disciplined planning, executive-level reporting, workforce insights, and risk visibility across our Technology & Digital portfolio.

This is a high-impact role where you’ll work closely with senior leaders, bringing clarity to complex portfolios and ensuring our initiatives are aligned, visible, and set up for success.

Responsibilities & Requirements

Leadership & Influence

• Ability to work confidently with senior leaders and leadership teams.
• Influences through insight, preparation and quality outputs rather than authority.

Technical & Tooling Proficiency

• Advanced Microsoft PowerPoint capability, including executive storytelling, synthesis and visual clarity.
• Strong written communication and briefing skills.
• Working knowledge of planning and reporting tools (e.g. Jira, Confluence, Excel, Power BI or equivalents).

Strategic & Commercial Acumen

• Ability to understand strategic priorities and translate them into operational insights.
• Awareness of financial, workforce and capacity drivers impacting delivery decisions.

Personal Attributes

• Highly organised, detail‑oriented and dependable.
• Calm under pressure with strong follow‑through.
• Pragmatic, outcome‑focused and discreet.

Qualifications

• Tertiary qualification in Business Administration, Commerce, Management, Economics, Strategy, or a related discipline.
• 5–8 years’ experience in business operations, planning, PMO, reporting or similar roles.
• Demonstrated experience producing high‑quality executive‑level reporting.
• Experience supporting senior leaders in complex, multi‑disciplinary environments.
• Exposure to workforce planning, capacity management or portfolio environments

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Only candidates with full Australian working rights will be considered.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.