IT Executive
Fuku
Full time
IT Executive
About this role
About the company:
Hong Ye Group Pte Ltd is a leading organization specializing in professional cleaning and facility management services in Singapore. With a strong commitment to excellence, innovation, and customer satisfaction, the company has established itself as a trusted partner for businesses across various industries. Hong Ye Group Pte Ltd values its employees and fosters a collaborative and growth-oriented work environment.
Job responsibilities:
1. Application & System Support (Primary Focus)
Act as the main point of contact for all in-house application issues and user support.
Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.
Monitor system performance and ensure applications run smoothly and reliably.
Manage and track support tickets, ensuring timely resolution based on SLAs
Support application deployments, patches, and upgrades.
2. Requirements & Testing
Work with users to gather and document business and system requirements.
Translate requirements into clear specifications for developers.
Perform testing (UAT, functional, integration) to ensure system quality.
Log and track bugs, ensuring proper resolution before deployment.
3. IT Infrastructure & User Support
Provide day-to-day IT support (hardware, software, network issues).
Set up and maintain IT equipment, systems, and user accounts.
Support onboarding/offboarding (accounts, devices, access).
Maintain IT asset inventory and documentation.
4. Documentation & Training
Create and maintain user guides and system documentation.
Conduct basic training for users on applications and systems.
Requirements
Diploma in IT or related field.
1–2 years of experience in IT or application support.
Strong troubleshooting and problem-solving skills.
Experience in application support, testing, and documentation.
Familiar with Windows, basic networking, and IT systems.
Good communication skills; able to support non-technical users.
Bilingual in English and Mandarin (to liaise with regional stakeholders).
Able to manage multiple tasks independently.
Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.
Frequently Asked Questions
Is the salary disclosed for the IT Executive position at Fuku?
The salary for this IT Executive role at Fuku is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Executive position at Fuku located?
This IT Executive role at Fuku is based in Singapore, Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Executive role at Fuku full-time or part-time?
This is listed as a Full time position. It is posted as a IT Executive role at Fuku.
How do I apply for the IT Executive position at Fuku?
Click the "Apply Now" button on this page. You will be redirected to Fuku's official application portal hosted on workable where you can submit your application directly.
When was the IT Executive job at Fuku posted?
This IT Executive position at Fuku was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Executive
Fuku
You'll be redirected to Fuku's official application page on workable.