Project Manager / SCRUM Master
tectammina
Contract
IT Service Management Lead
About this role
Company Description
Job Description
Job Description
Client is looking for a consultant, preferable ITIL certified, who will work with the client to review the existing ITSM program and processes, provide gap analysis and lead the implementation of the new software and processes to provide best practices in delivering technology services and support to the client's business users.
Skill Requirements for Lead (on-site in Memphis):
- • Experienced in Service Management delivery
- • Experienced in ITIL
- • Experienced in requirements gathering (from customer team), workflow from old tools to new in:
- o Problem Management
- o Incident Management
- o Event Management
- o Change Management (FIRST PRIORITY)
- o Incident Managemento general service management dashboards
- • Workshop delivery expert
- • Process Guide writer
- • As-Is writer
Qualifications
Additional Information
Share the Profiles to dinesh@techtammina(dot)com
Contact: 703-349-1004
Job Type: Contract
Duration:6+Months
Citizenship: USC/H1B/GC
Expenses: All-inclusive
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Frequently Asked Questions
Is the salary disclosed for the IT Service Management Lead position at tectammina?
The salary for this IT Service Management Lead role at tectammina is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Service Management Lead position at tectammina located?
This IT Service Management Lead role at tectammina is based in Memphis, Memphis, TN, United States, TN, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Service Management Lead role at tectammina full-time or part-time?
This is listed as a Contract position. It is posted as a IT Service Management Lead role at tectammina.
How do I apply for the IT Service Management Lead position at tectammina?
Click the "Apply Now" button on this page. You will be redirected to tectammina's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Service Management Lead job at tectammina posted?
This IT Service Management Lead position at tectammina was posted on Sep 17, 2015. Apply as soon as possible — early applications are often reviewed first.
IT Service Management Lead
tectammina
You'll be redirected to tectammina's official application page on SmartRecruiters.