ITAD Technician

About Us:

At Dymin Systems, we’re passionate about delivering top-notch IT solutions and support to our diverse customer base. We prioritize a positive company culture and strive to create an awesome workplace for our team. We run on the Entrepreneurial Operating System (EOS) and are committed to our core values that guide everything we do. If you’re a hands-on worker looking to enter the field of technology, or an experienced repair/electronic recycling technician who would enjoy working with a fun, tech-savvy team, we’d love to hear from you.

Position:

We’re looking for a “do-er” to join our IT Asset Disposition team in Urbandale, Iowa. This role is fully on-site with some off-site driving requirements and comes with competitive pay and paid time off.

What You'll Do:

• Handle shipping
  • Picking product from inventory, carefully packaging it, and preparing it for shipment
  • Supporting our MSP and Retail teams by processing and packaging their outgoing orders
• Process incoming electronic recycling
  • Evaluate incoming electronic devices for repair, refurbishment, or scrap metals
    • Identify electronics from incoming inventory that are viable for resale.
    • Set up, connect, and run electronic testing procedures using internal diagnostic tools.
    • Troubleshoot and repair hardware issues by replacing defective parts.
  • Provide timely, accurate inventory reports to our clients
  • Securely remove client data from devices following HIPPA and NIST Publication 800-88 Revision 1 Guidelines
• Complete recycling pickups
  • Collect recycling equipment from client locations, primarily in the metro area

What We're Looking For:

Must-Haves:

• Valid driver’s license and proof of auto insurance.
• Must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines
• Ability to stand, walk, push, pull, squat, bend, and reach during shifts
• Ability to lift up to 50 pounds
• Ability to use carts, dollies, hand trucks, and other gear to move items around

Nice-to-Haves:

• Experience working with computers, servers, and other electronic devices
• Basic understanding of computer software installation and use
• Experience with Microsoft Office suite: Word, Excel, Teams, and Outlook
• A passion for tinkering: working hands-on to find solutions

Our Core Values:

• Solve It Think creatively, don’t accept workarounds, offer solutions, identify inefficiencies, be proactive, and focus on what you CAN do.
• We Know Our Stuff Love figuring out how things work, research, experiment, and continually improve.
• Enter the Danger
  Question tradition, try new things, embrace mistakes as learning opportunities, and make decisions.
• Evolve or Die Drive growth for yourself and others, adapt to change, and inspire and support your team.
• Do the Right Thing Do what makes you proud, strive for justice, and always act in our clients' best interests.
• Own It Be accountable, take ownership, see tasks through to the end, and take initiative.

Why You'll Love Working Here:

• Comprehensive medical and dental insurance, 401(k) with employer match, and paid time off.
• Free company swag and bring your dog to work on Fridays!
• Be part of a supportive, friendly team that values collaboration and continuous learning.

Note:

This job description isn’t set in stone. Things can change, and you might be asked to take on new responsibilities as needed.  We are a growing company with growth opportunities and commitment to culture!