Norton Partner Success Manager

About Gen

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.

Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.

When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.

At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.

If this sounds like you, we’d love you to be part of Gen.

About the Role

We are seeking an experienced Partner Success Manager to drive the success of our Norton product portfolio by contributing directly to our partners’ business growth and achieving sales targets. This role requires someone who can deeply understand our security product strategy, proactively identify and engage partner companies with strong alignment to consumer security solutions—such as consumer electronics retailers and mobile phone agents—and translate that understanding into effective sales and partnership initiatives.

As a Sales and Partnerships Manager, you will take ownership of partner relationships by going beyond transactional product sales to collaboratively plan and implement new services and sales expansion strategies. You will be expected to identify gaps in our current distribution network, develop new channels where we lack presence, and expand the reach of our security solutions. Additionally, you will work closely with internal and external stakeholders to align on growth strategies, ensuring that partnership initiatives contribute meaningfully to broader business objectives.

About You

• Experience in the PC or mobile industry

• Experience working with consumer electronics retailers or mobile phone agencies

• Experience in direct business development

• Experience in the distribution or trading industries

• Strong communication skills and negotiation capabilities

• A proactive, self-starting mindset

• Willingness to grow and take on challenges together with the company

• Ability to work with a strong sense of responsibility and mission toward goals and expectations

• Basic PC skills including document creation (Word, Excel, PowerPoint) and email communication

• Ambitious, responsible, and eager to take on a challenge

Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.