Senior UX Designer
About this role
Creatives at AKQA apply artistry and craftsmanship to strategic insight to create and bring to life beautiful ideas that move the world. Skilled storytellers and conceptors, they work in a multidisciplinary environment to develop labors of love that delight customers and deliver results for clients. User Experience Designers play essential roles in the execution of beautiful ideas, products and services. They bring exceptional creative thought and craft, developing and delivering from brief to end user.
We are seeking an experienced and passionate Senior UX Designer to join our digital experiences team on a leading quick-serve restaurant brand. In this role, you will play a critical role in designing and executing the digital experiences that affect millions of customers and team members across thousands of restaurants. You will be key in deeply understanding problems, performing research and usability studies, ideating and prototyping to ensure customer experiences are intuitive, delightful, and on brand.
ROLE REQUIREMENTS
- A solid understanding and demonstration of user-centered design principles
- Design efficient, functional, and enjoyable digital experiences
- Work flexibly across multiple product lanes within a complex system of interactions
- Work both strategically and tactically, weighing tradeoffs and exploring multiple solution concepts
- Get to know and empathize with customers, staff, and operators
- Solid understanding of web and app paradigms and contemporary patterns
- Highly proficient in Figma, utilizing components, layouts, and design systems to create wireframes, interactions, and prototypes
- Continually innovates and improves on the processes and deliverables to set new standards
- Plan and synthesize research studies to inform design e.g., IDIs, usability testing
- Communicate and collaborate with various stakeholders and development teams in respectful ways that push for the best solutions
- Proactively identifying and advocating for better design and innovations that might have otherwise been missed— focusing on continuous improvement
QUALITIES AND CHARACTERISTICS
- You have a compelling portfolio of distinctive work showing both product and service design
- Able to develop simple and elegant design solutions to complex design problems
- You have exceptional written and oral communication skills
- You have expertise in cross-functional collaboration
- Foster progressive and limitless thinking
Hybrid Expectation
This position requires the candidate to be on the Atlanta-based client’s campus 1-2 days a week typically. Lunch and snacks are provided. Additionally, there will be opportunities to visit restaurants for research studies and innovation insights.
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
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