Business Operations

factory· Operations
Apply Now ↗
📍 San Francisco, CAFullTime

About this role

Factory is bringing autonomy to software engineering. We are actively looking for a Business Operations hire to drive the highest-priority initiatives that support Factory’s next phase of growth. This role sits at the intersection of strategy, finance, operations, marketing, growth, BD and go-to-market. You’ll report directly to bizops leadership and lead cross-functional projects that define how Factory scales. From building financial models to designing scalable processes and playbooks, you’ll be central to shaping our trajectory.

What you will do and achieve:

  • Design and implement scalable processes across GTM, customer success, finance and core operations.

  • Create compelling materials for strategic presentations and external partnerships.

  • Build and own financial models and business metrics to inform strategic decisions.

  • Develop customer success playbooks that drive adoption, activation, and measurable value.

  • Lead cross-functional projects across customer success, partnerships, community-building, and more.

  • Build dashboards and reporting systems to drive data-informed decisions across the business.

  • Partner closely with leadership and technical teams to ensure operational excellence as we scale.

Qualifications:

  • 3-4 years of experience at a top consulting firm, investment bank, private equity fund, or high-growth startup.

  • Exceptional analytical and problem-solving abilities, with strong data analysis and/or financial modeling skills.

  • Proven track record of thriving in ambiguous environments and driving results under pressure.

  • Outstanding written and verbal communication.

  • Ability to break down complex problems and execute structured solutions.

  • Experience with or excitement for using the latest AI tooling (including Factory!) to increase efficiency across all functions.

  • Experience collaborating closely with technical teams and products.

Nice to have:

  • Experience in AI/ML or enterprise software companies.

  • Background in B2B SaaS operations.

  • Technical background or basic coding abilities.

  • Proven record of scaling operations at early-stage startups.

Frequently Asked Questions

Is the salary disclosed for the Business Operations position at factory?
The salary for this Business Operations role at factory is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Operations position at factory located?
This Business Operations role at factory is based in San Francisco, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Operations role at factory full-time or part-time?
This is listed as a FullTime position. It is posted as a Business Operations role in the Operations department at factory.
Which team or department does the Business Operations at factory belong to?
This Business Operations position is part of the Operations department at factory. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Operations position at factory?
Click the "Apply Now" button on this page. You will be redirected to factory's official application portal hosted on ashby where you can submit your application directly.
When was the Business Operations job at factory posted?
This Business Operations position at factory was posted on Oct 2, 2025. Apply as soon as possible — early applications are often reviewed first.
Business Operations
factory
Apply for this role ↗

You'll be redirected to factory's official application page on Ashby ATS.