Business Analyst

avepoint· Customer Success
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About this role

Overview 

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

What will you be doing? 

The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.

Your responsibilities will include: 

  • Elicit requirements for software development.
  • Document, analyze and evaluation requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
  • Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
  • Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

 

OK, I’m interested… is this the job for me 

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. 

Other qualities that you’ll need to be a fit for this role include: 

  • Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred). 
  • Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
  • Professional experience with requirements gathering and analysis.
  • Experience producing and analyzing As-Is and To-Be documentation.
  • Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Familiarity with MS Office Suite (Word, Excel, PowerPoint).
  • Ability to successfully engage in multiple initiatives simultaneously.
  • Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
  • Understanding of Internet, Intranet, Extranet and client/server architectures preferred.
  • Experience supervising junior associates preferred.
  • Education: Bachelor’s degree or above

About AvePoint 

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

 

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Frequently Asked Questions

Is the salary disclosed for the Business Analyst position at avepoint?
The salary for this Business Analyst role at avepoint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst position at avepoint located?
This Business Analyst role at avepoint is based in Kuala Lumpur, Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Business Analyst at avepoint belong to?
This Business Analyst position is part of the Customer Success department at avepoint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst position at avepoint?
Click the "Apply Now" button on this page. You will be redirected to avepoint's official application portal hosted on greenhouse where you can submit your application directly.
When was the Business Analyst job at avepoint posted?
This Business Analyst position at avepoint was posted on Nov 13, 2024. Apply as soon as possible — early applications are often reviewed first.
Business Analyst
avepoint
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