Operator

avepoint· Technology
Apply Now ↗
📍 Singapore

About this role

Job Summary

The candidate will play a key role in automating production operations, ensuring seamless integration with the daily 
monitoring operations of the Agency’s IT systems.

Key Responsibilities

• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities 
to sharpen Production stability, stakeholders experience and overall service quality. 
• Identifying opportunities for automation within production processes to streamline operations and reduce manual 
intervention. 
• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and 
chairing all investigation activities. 
• Being accountable for resolving the incident with workaround or permanent solution. 
• Participate in troubleshooting system and network connectivity problems before escalation. 
• Monitoring production metrics and performance indicators to ensure targets are met. 
• Ensuring compliance with safety and regulatory standards in production. 
• Other ad-hoc duties as instructed.

What we are looking for

• Strong analytical skills: The ability to analyse production processes and identify areas for improvement and 
optimisation. 
• Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance 
operation efficiency. 
• Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to 
enhance operational efficiency. 
• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and 
fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc. 
• Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage. 
• Able to work shift duties. o The shift hours are as follow: 
▪ 1st shift - 7:00 am to 3:00 pm 
▪ 2nd shift - 2:45 pm to 10:30 pm 
▪ 3rd shift - 10:15 pm to 07:15 am 
o The 8-day rotational shift pattern is as below: 
▪ Two days 1st shift, followed by 
▪ Two days 2nd shift, followed by ▪ Two days 3rd shift, followed 
by ▪ Two off days.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Frequently Asked Questions

Is the salary disclosed for the Operator position at avepoint?
The salary for this Operator role at avepoint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operator position at avepoint located?
This Operator role at avepoint is based in Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Operator at avepoint belong to?
This Operator position is part of the Technology department at avepoint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operator position at avepoint?
Click the "Apply Now" button on this page. You will be redirected to avepoint's official application portal hosted on greenhouse where you can submit your application directly.
When was the Operator job at avepoint posted?
This Operator position at avepoint was posted on Apr 8, 2025. Apply as soon as possible — early applications are often reviewed first.
Operator
avepoint
Apply for this role ↗

You'll be redirected to avepoint's official application page on Greenhouse.