Salesforce Administrator
avepoint· Technology
About this role
Role Overview
The Salesforce Administrator is responsible for the end-to-end administration, maintenance, and optimization of the Salesforce platform. This role ensures system stability, supports business users, assesses technical feasibility for enhancement requests, and drives continuous improvement in CRM processes and data management.
Key Responsibilities
Platform Administration & Operations
- Ensure system availability, performance, and data integrity within Salesforce
- Manage users, roles, profiles, permission sets, and access controls
- Perform routine system maintenance, including data quality checks, backups, and updates
- Monitor and troubleshoot system issues, including integrations, workflows, and automation errors
- Coordinate with internal teams and vendors for system enhancements, patches, and issue resolution
User Support & Enablement
- Act as the subject matter expert (SME) for Salesforce functionalities and best practices
- Provide day-to-day support to business users, including issue resolution and request handling
- Conduct user training and onboarding sessions on Salesforce usage and features
- Translate business requirements into system configurations and solutions
Configuration & Customization
- Configure and maintain objects, fields, validation rules, workflows, flows, and page layouts
- Support process automation using tools such as Flow and Process Builder
- Manage reports and dashboards to support business insights and decision-making
Feasibility Assessment & Solution Advisory
- Assess enhancement requests for technical feasibility within Salesforce
- Provide solution recommendations, effort estimation, and highlight potential constraints
- Collaborate with developers or architects for more complex customizations and integrations
Data Management & Governance
- Maintain data quality, consistency, and security standards
- Support data migration, cleansing, and deduplication activities
- Ensure compliance with internal policies and data governance practices
Documentation & Continuous Improvement
- Maintain documentation of system configurations, processes, and changes
- Identify opportunities to improve system efficiency and reduce manual processes
- Stay updated on Salesforce releases and recommend new features where applicable
Required Skills & Experience
- Proven experience as a Salesforce Administrator
- Strong understanding of Salesforce configuration (objects, fields, workflows, flows, security model)
- Experience in user management, reporting, and dashboard creation
- Knowledge of integrations and data management best practices
- Strong troubleshooting and problem-solving skills
- Good stakeholder communication and ability to translate business needs into system solutions
Desirable Attributes
- Salesforce Administrator certification (preferred)
- Experience working in cross-functional teams
- Proactive mindset with a focus on process improvement
- Ability to work independently and manage multiple priorities
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Frequently Asked Questions
Is the salary disclosed for the Salesforce Administrator position at avepoint?
The salary for this Salesforce Administrator role at avepoint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Salesforce Administrator position at avepoint located?
This Salesforce Administrator role at avepoint is based in Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Salesforce Administrator at avepoint belong to?
This Salesforce Administrator position is part of the Technology department at avepoint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Salesforce Administrator position at avepoint?
Click the "Apply Now" button on this page. You will be redirected to avepoint's official application portal hosted on greenhouse where you can submit your application directly.
When was the Salesforce Administrator job at avepoint posted?
This Salesforce Administrator position at avepoint was posted on Mar 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Salesforce Administrator
avepoint
You'll be redirected to avepoint's official application page on Greenhouse.