Salesforce Marketing Cloud (SFMC) Specialist
avepoint· Technology
About this role
Key Responsibilities
- Platform Maintenance & Operations
- Ensure continuous availability, performance, and security of Salesforce Marketing Cloud.
- Perform routine checks and maintenance of Automation Studio, Journey Builder, Email Studio, and other SFMC modules.
- Monitor and troubleshoot issues related to data sync, send failures, and integration anomalies.
- Coordinate with internal teams to apply platform updates, patches, and resolve system bugs.
- Client Guidance & Enablement
- Act as the subject matter expert (SME) on SFMC functionalities and best practices.
- Guide clients on using SFMC modules to achieve marketing objectives (e.g., email personalization, journey automation).
- Support onboarding and training sessions for client teams on campaign management and reporting.
- Translate client requirements into SFMC capabilities and workflows.
- Feasibility Assessment & Solution Advisory
- Assess new marketing or integration requests for technical feasibility within SFMC.
- Evaluate compatibility of proposed solutions with existing data models, automation flows, and business rules.
- Provide effort estimation, solution options, and highlight possible constraints to stakeholders.
- Collaborate with architects or developers to design scalable and sustainable solutions.
- Campaign Support & Optimization
- Monitor campaign performance and provide insights or recommendations for optimization.
- Documentation & Process Improvement
- Maintain documentation of configurations, processes, and changes within the system.
- Propose and implement improvements to streamline operational workflows and reduce manual overhead.
- Stay updated on new SFMC features and releases, advising clients on potential adoption.
Required Skills & Experience
- Proficiency in Salesforce Marketing Cloud, including Email Studio, Automation Studio, Journey Builder, Contact Builder, and Content Builder.
- Strong understanding of data extensions, subscriber management, and marketing automation.
- Technical troubleshooting and maintenance skills, especially in resolving platform issues (e.g., data sync errors, send failures).
- Excellent client communication and stakeholder management abilities.
- Ability to translate business requirements into platform capabilities and explain technical concepts in a business-friendly manner.
- Experience in feasibility analysis and solution design for marketing and integration requests.
- Critical thinking to assess options, limitations, and suggest scalable solutions.
Desirable Attributes
- Experience mentoring or training junior staff.
- Proactive in process improvement and documentation.
- Ability to work independently and as part of a cross-functional team.
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Frequently Asked Questions
Is the salary disclosed for the Salesforce Marketing Cloud (SFMC) Specialist position at avepoint?
The salary for this Salesforce Marketing Cloud (SFMC) Specialist role at avepoint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Salesforce Marketing Cloud (SFMC) Specialist position at avepoint located?
This Salesforce Marketing Cloud (SFMC) Specialist role at avepoint is based in Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Salesforce Marketing Cloud (SFMC) Specialist at avepoint belong to?
This Salesforce Marketing Cloud (SFMC) Specialist position is part of the Technology department at avepoint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Salesforce Marketing Cloud (SFMC) Specialist position at avepoint?
Click the "Apply Now" button on this page. You will be redirected to avepoint's official application portal hosted on greenhouse where you can submit your application directly.
When was the Salesforce Marketing Cloud (SFMC) Specialist job at avepoint posted?
This Salesforce Marketing Cloud (SFMC) Specialist position at avepoint was posted on Oct 6, 2025. Apply as soon as possible — early applications are often reviewed first.
Salesforce Marketing Cloud (SFMC) Specialist
avepoint
You'll be redirected to avepoint's official application page on Greenhouse.