Chief of Staff to the CRO

Highlights

• OTE: $165,000 - $195,000
• Location: NYC Hybrid (2-3x/week)
• Stock options

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

About The Role

Fundraise Up is seeking a Chief of Staff to the Chief Revenue Officer to serve as a strategic partner and force multiplier for our global revenue organization. In this high-leverage role, you will sit at the intersection of strategy and execution, working alongside the CRO and Executive Leadership Team to orchestrate our go-to-market engine. 

As Chief of Staff to the CRO, you will define the rhythm of the business, ensuring that our highest-level strategic objectives are translated into measurable outcomes across the organization. This role requires a sophisticated operator capable of navigating complex organizational dynamics and acting as a trusted advisor to senior leadership during a period of rapid institutional scaling. You will be responsible for converting vision into velocity, ensuring that every part of the revenue engine is aligned, informed, and executing at peak performance.

Key Responsibilities

• Act as a strategic partner to the CRO, driving high-priority operational initiatives across Sales, Marketing, Customer Success, RevOps, and Partnerships.
• Convert high-level vision into actionable, measurable execution plans, ensuring clear accountability and resource alignment across the GTM organization.
• Drive the completion of mission-critical special projects and action items, acting as a proxy for the CRO to maintain organizational velocity.
• Design and manage the core GTM operating model, including pipeline reviews, forecasting cycles, QBRs, and leadership offsites.
• Proactively identify systemic friction points and architect scalable solutions to improve organizational efficiency.
• Collaborate with Revenue Operations to synthesize complex performance metrics into actionable insights for the executive team.
• Serve as the primary bridge between the GTM organization and Product, Finance, and People teams to ensure seamless cross-functional execution.
• Connect the dots across disparate workstreams to identify risks, dependencies, and opportunities that impact the broader revenue strategy.
• Lead the preparation of high-stakes materials for Board of Directors meetings, Executive Leadership sessions, and investor relations.
• Structure executive discussions to facilitate rapid, data-informed decision-making and ensure alignment on complex strategic trade-offs.
• Orchestrate the internal communication strategy for the CRO, ensuring clarity of mission and transparency of progress across the global GTM organization.
• Own end-to-end execution of critical GTM workstreams, including territory optimization, segmentation, and new market entries.
• Pilot and institutionalize new revenue motions, moving them from concept to scalable process.
• Act as a strike team leader to diagnose and resolve systemic bottlenecks across the revenue engine.
• At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Skills and Qualifications

• 5+ years of experience in Management Consulting, Strategy, BizOps, in a high-growth GTM environment. 
• Firm grasp of the key performance indicators and metrics that drive revenue functions required. Direct experience in Revenue Operations, Sales Operations, or Customer Success strategy a huge plus.
• High proficiency in translating complex data sets into actionable strategic insights and executive-level narratives, combined with sophisticated communication skills capable of advising executive leadership and facilitating high-stakes discussions.
• Strategic agility with the ability to pivot between high-level thinking and deep-dive operational execution.
• Exceptional project management skills with the ability to architect structure within ambiguous, fast-paced environments.
• A finisher mindset with a high degree of ownership and the ability to manage competing priorities with precision.
• Deep experience within the SaaS ecosystem, specifically supporting or leading high-velocity Go-To-Market organizations highly preferred
• Proven success navigating the ambiguity of high-growth startup environments needed.
• Domain knowledge or experience within the Nonprofit sector highly desired.

Perks & Benefits

• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
• FSA and HSA Spending Account.
• 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
• 401(k) plan with company match.
• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
• Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
• Generous home office stipend to support your remote workspace.
• Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
• Charitable giving program and paid volunteer time off with registered non-profits.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.***}